Startup Professionals Musings

APRIL 29, 2023

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JUNE 11, 2023

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Train customer-facing team to collaborate with customers. Add the extra mile to make the experience exceptional.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

AUGUST 3, 2020

With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. You have no shelf life, so you can’t make money while you sleep.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

NOVEMBER 5, 2022

As a business consultant with experience in large companies as well as startups, I often hear about dysfunctional management hierarchies, as well as the value provided by exceptional ones. These authors provide inside details of recent management experiments, as well as historical data from both successful and failed traditional companies.

Outsource 133

Outsource Training Organization Social Media 133

Startup Professionals Musings

SEPTEMBER 1, 2023

Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Your competition is global, so today’s customers are demanding world-class service. Practice is better than training on what saying ‘yes’ looks like. Set the expectation for continuous improvement.

Customer 106

Customer Custom Startup Competition 106

Startup Professionals Musings

DECEMBER 10, 2022

Another example is Facebook , maintaining motivation with food, stock options, collaborative office space, an on-site laundry, and a competitive atmosphere that fosters personal growth and learning with great benefits. Good hiring, training, and mentoring are the best motivators. Practice every day what you preach. Start today.

Examples 145

Examples Mentor Activity Product 145

Startup Professionals Musings

SEPTEMBER 16, 2020

The total customer experience includes identifying with your company culture, the shopping experience, the customer-facing team and social media interaction, as well as resolution of any transaction glitches. Train customer-facing team to collaborate with customers. Add the extra mile to make the experience exceptional.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Provide training, tools, and required decision authority. That approach still is meaningful today.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

JANUARY 29, 2021

Obviously, both are required for a company to stay healthy and growing. People-centric leaders realize that the right motivated and accountable people are their real competitive advantage. That takes less time and gives everyone greater satisfaction. Only people can look ahead and prepare for the future.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

FEBRUARY 24, 2020

Many entrepreneurs I have mentored make big mistakes in this area, by hiring low-cost friends and family, with minimal skills or training, and expecting them to have the same work ethic , passion, and business knowledge as the founder. Customers won’t know that vendors are not employees of your company. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

AUGUST 16, 2019

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Use this opportunity to validate their satisfaction and support for your company and your solution. My best advice is to stick to the middle ground.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

JUNE 25, 2023

For example, many companies are fighting the remote work trend by bringing team members back to the office where they can better focus together on improving customer experience. Make people feel more productive by providing continuous feedback on work accomplished, process improvements, and current training.

Customer 113

Customer Custom Training Tool 113

Startup Professionals Musings

AUGUST 31, 2022

I see that model changing today to one of team collaboration and decision making, per companies such as Amazon, Google, and Zoom. Modern companies like Amazon credit much of their growth and success to rewarding of change innovations, including failures. Discourage internal team competition and silos.

Organization 105

Organization Mentor Startup Training 105

Startup Professionals Musings

SEPTEMBER 4, 2023

Creating the right company culture must be a top priority of every entrepreneur and business leader. You need to paint a compelling future for your company that they can all connect with. Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want.

Organization 108

Organization Startup Satisfaction Customer 108

Startup Professionals Musings

APRIL 18, 2021

Others stage elaborate “training” sessions, to “assure” that everyone tells the same story. If there are financial anomalies, or someone on the team doesn’t know the current strategy, or is unhappy with you or the company, the investment will be jeopardized. Call a company meeting to communicate what is happening, and why.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

DECEMBER 13, 2020

Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Your competition is global, so today’s customers are demanding world-class service. Practice is better than training on what saying ‘yes’ looks like. Set the expectation for continuous improvement.

Customer 168

Customer Custom Services Startup 168

Startup Professionals Musings

JUNE 30, 2021

By definition, all of you entrepreneurs are leaders, by taking the initiative to start a new company. Johnson accepted full company accountability on Twitter for a racial profiling incident at a Starbucks in Philadelphia. His Virgin Group today consists of over 400 companies. Create innovative change from existing resources.

Coach 162

Coach Startup Resource Competition 162

Startup Professionals Musings

JULY 21, 2023

How will work productivity and quality be impacted, and what effect will it have on personal careers, job satisfaction, and work-life balance? In my experience, a great office culture will enhance every team member productivity, as well as personal satisfaction. Communicate your desire to achieve work-life balance for all team members.

Coach 85

Coach Satisfaction Activity Sites 85

Startup Professionals Musings

JUNE 15, 2022

As a team member, low self-esteem leads to low confidence, poor productivity, and no job satisfaction. He assures us that anyone can train themselves to get on track to stay on track. Identify and redirect unhealthy competition and comparisons. Competition sabotages teamwork and leaves feelings of isolation and alienation.

Startup 101

Startup Satisfaction Entrepreneur Competition 101

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. Unfortunately, work and satisfaction have become an oxymoron in many businesses. Proactively provide support and training. No one likes useless work.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

APRIL 6, 2022

These authors have enjoyed leadership positions in big companies, as well as small, and distill their advice from interviews with dozens of business owners of all sizes around the country. You may be able to train others to do the work you do, but they may not have your passion or unique quality.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

NOVEMBER 28, 2022

Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. The best candidates quickly figure out that companies that don’t respond, demonstrate chaos during interviews, or keep delaying a decision are not a good opportunity. It won’t happen by default.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

Startup Professionals Musings

FEBRUARY 10, 2020

Unfortunately, in mature companies, a larger and larger percentage of employees forget company survival and customers as the objectives, and focus only on their own personal gain. People in larger organizations move away from day-to-day contact with the end customer, and focus becomes company internal and isolated.

Satisfaction 124

Satisfaction Organization Customer Custom 124

Startup Professionals Musings

DECEMBER 14, 2020

Creating the right company culture must be a top priority of every entrepreneur and business leader. You need to paint a compelling future for your company that they can all connect with. Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want.

Organization 160

Organization Startup Entrepreneur Satisfaction 160

Startup Professionals Musings

AUGUST 27, 2017

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

OCTOBER 26, 2022

Bureaucracy can appear quickly in startups as well as large companies. Every organization must constantly review its hiring practices, training, and leadership to make sure the focus is on people who are motivated, open-minded, and empowered. Let your continuous innovation become your sustainable competitive advantage.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Use this opportunity to validate their satisfaction and support for your company and your solution. My best advice is to stick to the middle ground.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

DECEMBER 29, 2014

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

AUGUST 27, 2023

Everyone in the company must adopt the principles of customer-first focus, agility in responding to change, and constant innovation to improve your processes as well as the solution. Seek customer feedback on ways to improve value and satisfaction. Measure progress through metrics on sales, revenue, and penetration.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

MARCH 11, 2020

Another example is Facebook , maintaining motivation with food, stock options, collaborative office space, an on-site laundry, and a competitive atmosphere that fosters personal growth and learning with great benefits. Good hiring, training, and mentoring are the best motivators. Practice every day what you preach. Start today.

Product 129

Product Examples Mentor Activity 129

Startup Professionals Musings

FEBRUARY 7, 2016

Creating the right company culture must be a top priority of every entrepreneur and business leader. You need to paint a compelling future for your company that they can all connect with. Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want.

Company 59

Company Companies Organization Startup 59

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. From my own research, here is a collection of seven top tips on how a startup or any company can build and maintain real customer loyalty: Communicate more personally more often. Loyalty works from the top down.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. Embrace the real you as your competitive advantage. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

MARCH 4, 2020

Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. The best candidates quickly figure out that companies that don’t respond, demonstrate chaos during interviews, or keep delaying a decision are not a good opportunity. It won’t happen by default.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

DECEMBER 22, 2021

First, you as the leader must be a role model for the actions you desire – including positive communication, active coaching, rewards for results, as well as providing required tools and training. A popular set of metrics for customer views is the New Promoter System ( NPS ), available from Bain & Company.

Customer 114

Customer Custom Satisfaction Metrics 114

Startup Professionals Musings

SEPTEMBER 14, 2019

As a team member, low self-esteem leads to low confidence, poor productivity, and no job satisfaction. He assures us that anyone can train themselves to get on track to stay on track. Identify and redirect unhealthy competition and comparisons. Competition sabotages teamwork and leaves feelings of isolation and alienation.

Entrepreneur 98

Entrepreneur Startup Satisfaction Competition 98