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Using Social Media To Deal With Customer Trolls

InfoChachkie

How can you protect your company''s reputation when a rouge customer unjustly flames your startup? In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. This pattern holds true for Tui Tai Expeditions.

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Entrepreneurs: Are You an Olympic Athlete or a Spectator?

InfoChachkie

The following guest post is from Laurie Barkman, Marketing Lead at The Resumator , a SaaS applicant tracking system and hiring platform trusted by many of the fastest-growing companies in the world, including: Pinterest, Tumblr, Hootsuite, Klout, Posterous, Bitly, Atari and Mashable. The conference ends with the Champion Awards Dinner.

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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). I keep my blogs separate from by company web site. I looked at a couple of specific examples, where I ask for help from my followers.

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Why You Should Start a Company in. Los Angeles

SoCal Delicious

RSS ); Why You Should Start a Company in. Los Angeles By: Laura Rich February 26, 2010 It used to be, if you were serious about starting a tech company, you went to Silicon Valley. And as a result we have bred a culture of companies that have been quite innovative on making money. company called Applied Semantics.

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Entrepreneurs Should Forget ROI And Focus On Return On Life – The New Measure Of Wealth

InfoChachkie

I became acquainted with Tige, when I was researching examples of exemplary online customer service. In the resulting article , I describe Tige''s deft handling of online trolls via the deft use of social media. I would have been less impressed with this approach if he were running an unprofessional, second-rate company.

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Interview with Jason Kiesel and Kurt Daradics, FreedomSpeaks

socalTECH

We caught up with Jason and Kurt to hear more about the company. What's the story behind the company and how it started? The other feature that sets us apparent, is our integration with social media. savvy, we have every social networking credential there is, and we've integrated those sites into the API.

Startup 100
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The social Web in 2010: The emerging standards and technologies to watch

SoCal Delicious

On CBS MoneyWatch: Why Debit Cards Are Dangerous BNET Business Network: BNET TechRepublic ZDNet ZDNet Members login Newsletters Site Assistance RSS Feeds Home News & Blogs Videos White Papers Downloads Reviews Popular Enterprise Web 2.0 Disconnects between older and newer generations of social media.

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