Competition Customer Technical Advisors 
Both Sides of the Table
JULY 23, 2013
I have long advised startup companies that if you don’t control your messaging somebody else will and your potential customers will form impressions of you shaped by somebody else or by nobody at all. For 1991 I was very technical and also had a lot of practical business implementation experience in technology.
Startup Professionals Musings
JANUARY 6, 2021
Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.
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Startup Professionals Musings
NOVEMBER 5, 2018
Tech may be the tool, but hospitality – making life a little easier, more comfortable, and more enjoyable for your customer, is the winning focus. Unfortunately, too many of the technical entrepreneurs I mentor and advise are focused on their technology, and assume that the value will be self-evident to customers.
Startup Professionals Musings
APRIL 10, 2011
Our own subsidiary, of a major technology company, started to repair and service competitive products in order to maintain our own technical staff and service capabilities. Respect local customs and practices. We retained legal council in Milan and were advised that we would loose if the case went to trial.
Tech Zulu Event
JULY 28, 2012
The team needed would consist of at least 1 non-technical business person (me) and 2 or more technical people—designer and developer. I was only able to create a team with non-technical business people and a designer. The next day, the technical team started coding away, building a cool game for developers to battle skills on.
Tech.Co
MAY 22, 2018
One of the biggest turn offs for investors are founders who don’t know the basics of their business, especially their market and customer. They have to know their industry, know their customers, and understand what it takes to make their customers happy.”. I would advise trying not to get into an argument with an investor.
Startup Professionals Musings
MARCH 13, 2010
Our own subsidiary, of a major technology company, started to repair and service competitive products in order to maintain our own technical staff and service capabilities. Respect local customs and practices. We retained legal council in Milan and were advised that we would loose if the case went to trial.
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