Remove Competition Remove Organization Remove Satisfaction
article thumbnail

5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Turn Your Organization Inside Out. As organizations we have become more open and I believe this is great for businesses and their customers. In the first 4 years of running BuildOnline we were an “Outside In&# organization. The Outside In organization had a one-way flow. But they went one step further.

article thumbnail

8 Keys To Attracting More Talent Than The Competition

Startup Professionals Musings

Of course, as you work with contract players, explore the potential for a long-term relationship, and wait until your organization matures to pursue career positions. Focus on a very flat organization, with minimal hierarchy. Higher worker engagement and satisfaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

7 Advantages For Being A Socially Responsible Startup

Startup Professionals Musings

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. Some customers and stakeholders don’t just prefer that an organization is socially responsible, but insist on dealing only with these startups.

Startup 149
article thumbnail

7 Principles For Success As An Owner Or Team Member

Startup Professionals Musings

Risks to the business drift off their radar screen, resulting in poor business decisions, as well as less job satisfaction and declining professional success. People in larger organizations move away from day-to-day contact with the end customer, and focus becomes company internal and isolated. Optimizing risk, not minimizing it.

article thumbnail

8 Ways To Increase Worker Buy-In And Customer Service

Startup Professionals Musings

Outbehave Your Competition to Create Customers for Life ,” offers eight key principles for defining and managing the experience to keep it consistent and profitable: Keep every employee on stage, delivering an experience. They have to out-behave and outperform your competition. No more gamed employee satisfaction surveys.

Custom 123
article thumbnail

6 Keys To Driving Your Business Through Team Culture

Startup Professionals Musings

Make sure you are hiring, training, and promoting the future leaders who possess what it takes to create the organization you want. Don’t confuse engagement or satisfaction surveys with culture surveys. A key step is to push every talent lever in support of your compelling future.

article thumbnail

How good a leader are you?

Berkonomics

We can invent lots of metrics to measure progress for a leader, including revenue, profit, employee satisfaction, cost containment, percentage of available market, and more. But these are all individual roads to Rio – which is the stated goal for the organization. What is your leadership end game goal?

Resource 156