Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

JUNE 11, 2023

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 131

Customer Custom Social Media Training 131

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

APRIL 25, 2012

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Competition 94

Competition Startup Pricing Framework 94

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Marketing, sales, support, and service operations. No mention usually means no plan and not competitive.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

SEPTEMBER 15, 2021

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 149

Startup Organization Customer Custom 149

Startup Professionals Musings

JANUARY 23, 2021

In reality, resource constraints should be seen by startups a competitive advantage, by forcing them to develop new markets, and to think differently and act differently than existing players. Adding priced services is another way to augment a product business. Create new kinds of solutions. It’s still a hard road to success.

Startup 164

Startup Resource Entrepreneur Competition 164

Startup Professionals Musings

APRIL 18, 2021

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. Having a great product or service is not enough. All need to know who will be there and what you expect.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

SEPTEMBER 16, 2020

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 158

Customer Custom Social Media Satisfaction 158

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Young entrepreneurs and startups, in particular, often remain naively unfocused, despite their passion, of what it takes to provide the high-quality service expected. Know your customers intimately.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinkers see their business mission as enriching the lives of customers, rather than being a better producer of products and services.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Marketing, sales, support, and service operations. No mention usually means no plan and not competitive.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

SEPTEMBER 25, 2020

The world keeps changing, and visible business strategies that worked well in the past, including being the premium brand or low price producer, simply don’t get the customer loyalty they once did. Today, customers are looking for real relationships, a memorable shopping experience, and satisfaction of a higher purpose.

Customer 133

Customer Custom Satisfaction Examples 133

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Encourage employee innovation in service, just like you must always be looking for ways to improve your product offerings.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MAY 24, 2013

Porter proposed his Five Forces framework for analyzing the competitive environment which I think makes even more sense today. Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. Way back in 1979, Michael E.

Startup 80

Startup Framework Competition Pricing 80

Startup Professionals Musings

DECEMBER 19, 2022

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

SEPTEMBER 8, 2010

One of the key sections of any business plan is the analysis of the competition. Investors take that to mean either 1) there is no market for your product, or 2) you don’t understand the concept of business and competition. It will certainly also decrease profitability over time, as well as test your sustainable competitive advantage.

Startup 86

Startup Competition Pricing Framework 86

Startup Professionals Musings

NOVEMBER 17, 2018

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 100

Customer Custom Social Media Training 100

Startup Professionals Musings

OCTOBER 22, 2016

He outlines six key steps in your journey from yesterday’s customer service to today’s required delivery of exceptional customer experiences: Define the whole customer experience versus service. Traditional customer service, focused on fixing bad transactions, is too little, too late.

Customer 97

Customer Custom Social Media Training 97

Tech Zulu Event

MARCH 7, 2013

CapLinked also netted in new customers such as Thomson Reuters, Sun Capital, and Equity Partners, NextView Ventures and crowd-funding service AI Verified which will take advantage of its iPad compatibility, bulk uploading, and reporting tools. According to Eric M.

Mobile 91

Mobile Report Pricing Tool 91

Startup Professionals Musings

MARCH 27, 2020

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

FEBRUARY 27, 2019

In essence, as a contractor, you are a consultant who is competing regularly for new work, and you constantly have to differentiate your offering from other candidates, including price. Here are some key strategies that I recommend to every worker today: Develop and highlight your competitive differentiation.

Startup 98

Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Marketing, sales, support, and service operations. No mention usually means no plan and not competitive.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

FEBRUARY 14, 2015

In reality, resource constraints should be seen by startups a competitive advantage, by forcing them to develop new markets, and to think differently and act differently than existing players. Adding priced services is another way to augment a product business. Create new kinds of solutions. It’s still a hard road to success.

Resource 98

Resource Entrepreneur Competition Startup 98

Startup Professionals Musings

JULY 26, 2013

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. Having a great product or service is not enough. All need to know who will be there and what you expect.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

DECEMBER 5, 2013

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 101

Startup Organization Entrepreneur Customer 101

Startup Professionals Musings

MAY 28, 2016

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Marketing, sales, support, and service operations. No mention usually means no plan and not competitive.

Ideas 62

Ideas Outsource Development Startup Competition 62

Startup Professionals Musings

MARCH 14, 2016

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Entrepreneurial thinkers see their business mission as enriching the lives of customers, rather than being a better producer of products and services.

Entrepreneur 55

Entrepreneur Sales Customer Custom 55

Startup Professionals Musings

JUNE 29, 2012

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. Having a great product or service is not enough. All need to know who will be there and what you expect.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

OCTOBER 24, 2012

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. Startups can use social responsibility as a competitive advantage. That’s a real competitive edge that you can use in your marketing and positioning. Socially responsible products typically sell at a premium price.

Startup 100

Startup Organization Customer Custom 100

Startup Professionals Musings

FEBRUARY 7, 2012

Measure the major pain points in time or dollars, based on feedback from intended users of your product or service. Analyze how competition will react. If you are tempted to respond with “We have no competition,” then you almost certainly have a solution looking for a problem. Show your prototype to real customers, and listen.

Technology 91

Technology Funding Competition Entrepreneur 91

Startup Professionals Musings

DECEMBER 28, 2010

Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. Having a great product or service is not enough. All need to know who will be there and what you expect.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

NOVEMBER 17, 2010

Measure the major pain points in time or dollars, based on feedback from intended users of your product or service. Analyze how competition will react. If you are tempted to respond with “We have no competition,” then you almost certainly have a solution looking for a problem. Show your prototype to real customers, and listen.

Funding 88

Funding Entrepreneur Competition Pricing 88

Startup Professionals Musings

NOVEMBER 15, 2015

In a critical extension to this thinking, the authors and I would outline another dimension to these personality types and motivators, by defining five motivation grade levels that also impact entrepreneurial motives, actions, and satisfaction: Level A. Entrepreneurs at this level will seek the minimum cost and quality to be more competitive.

Entrepreneur 101

Entrepreneur Organization Customer Custom 101