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I know this will fall like a lead balloon to the many people who believe it is possible to have a [insert: startup incubator or technology accelerator or technology consultant or outsource firm] build your technology. They don’t love documentation. you also need to update your marketing documents including your website.
500 Hats , January 10, 2010 Developing new startup ideas - Chris Dixon , March 14, 2010 Batch Processing Millions and Millions of Images - Code as Craft , July 9, 2010 jQuery Plugin: Give Your Characters a NobleCount - The Product Guy , March 23, 2010 How do the sample Series Seed financing documents differ from typical Series A financing documents?
Irvine-based document capture and automation systems developer Kofax announced this morning that it hs products are now being used to process more than 1.1 kofax mortgage document processing mobile capture' million mortgages--or approximately 375 million pages--in the U.S. READ MORE>>.
I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.
For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.
Investors and early customers were becoming worried about the ability of the founder to deliver. In three of the cases, the founder was finding that the software teams (1 in-house, 2 outsourced) were delivering relatively well in the short-run. You don't need a lot of documentation of these items.
They outsource the critical negotiations and “trust their advisors to handle the details.&# You can’t outsource this to a recruiter. You thought it was going to be as easy as just having term sheet transferred to a longer form document. Very customer focused. You name it. And yes, VC’s, too.
I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.
Today's contribution is from Jaspar Weir , co-founder of TaskUs (www.taskus.com), which powers much of the back office and customer support behind some of the best known startups here in Southern California--not to mention the rest of the world, and for many established companies, too. You can see all of our holiday reflections here.
I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
We also have a cloud-baesd, billing and practice management solutions, which enables them to manage all of their internal financial processes, and we also have solutions for billing and cloud-based outsourcing of back office tasks. We use a recurring revenue model, where a customer pays us a few hundred dollars on average.
For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.
Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Customers don’t like to see you learning on the job or outsourcing.
Obviously we can find many critical success factors, like finding and retaining high-value customers, which apply to companies that are product centric or services centric. Customers don’t like people who don’t show their passion and love for the job. Customers don’t like to see you learning on the job or outsourcing.
Like it or not, you are now entering the dreaded realm of specifying and documenting “formal business processes.” Even if you are doing the work yourself, you need to document requirements, features, metrics, and milestones. If you are contracting or outsourcing, this is even more important. Customer service and support.
For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.
With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. A three-dimensional prototype is always better than just a documented specification when negotiating contracts for manufacturing, support, and marketing.
Yet if that leaves you with no documented business plan or unclear strategy, most investors and even customers will walk away. Don’t forget the wealth of “gig” experts for outsourcing at a low cost. For example, you may feel you are saving money by doing all your own administrative work and monitoring social media feedback.
A business plan is an “outward facing” document for external investors, or for C-level executives within your own company. Enough detail is required so that someone else can build it without you (outsourcing). Because this document is “outward facing” the tone and level has to change to be understandable by customers and investors.
A business plan is an “outward facing” document for external investors, or for C-level executives within your own company. Enough detail is required so that someone else can build it without you (outsourcing). Because this document is “outward facing” the tone and level has to change to be understandable by customers and investors.
Like it or not, you are now entering the dreaded realm of specifying and documenting “formal business processes.” Even if you are doing the work yourself, you need to document requirements, features, metrics, and milestones. If you are contracting or outsourcing, this is even more important. Customer service and support.
Even if you are doing the work yourself, you need to document requirements, features, metrics, and milestones. If you are contracting or outsourcing, this is even more important. Customer service and support. Product development process. Funding process. Manage human resources.
With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. A three-dimensional prototype is always better than just a documented specification when negotiating contracts for manufacturing, support, and marketing.
With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. A three-dimensional prototype is always better than just a documented specification when negotiating contracts for manufacturing, support, and marketing.
Even if you are doing the work yourself, you need to document requirements, features, metrics, and milestones. If you are contracting or outsourcing, this is even more important. Customer service and support. Product development process. Funding process. Manage human resources.
With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. A three-dimensional prototype is always better than just a documented specification when negotiating contracts for manufacturing, support, and marketing.
Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. These areas may have not just your co-founder, but also the robust ecosystem your startup needs for investors, programmers and customers.
I see too many business plans that are really product plans for customers, touting free services and long feature lists. No product, even with a large opportunity, is ready to scale until you can show it working, with multiple customers paying the full price, to validate the business model. Word-of-mouth does not scale.
For many Americans, the manufacturing industry brings to mind images of Industrial Revolution-era factories, World War II assembly lines, or perhaps even outsourced workshops overseas. This issue is also crucial for the assembly of medical devices, many of which are complex and customized with an even greater degree of variation.
Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Typically some production and delivery is outsourced, requiring formal contracts and documentation.
For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.
Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. These areas may have not just your co-founder, but also the robust ecosystem your startup needs for investors, programmers and customers.
Of course, they can outsource part of the work or hire employees, but that approach means more time and money to manage the work, which they don’t have. These areas may have not just your co-founder, but also the robust ecosystem your startup needs for investors, programmers and customers.
For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business. The customer experience is more than the service.
When the business starts to scale, you need documented processes and people with the right skills and training who can do the right work without you. Now you have real customers who can quickly turn off hundreds of potential customers if you ignore their feedback. Trust your gut, and ignore naysayers. It’s a big change.
A business plan is an “outward facing” document for external investors, or for C-level executives within your own company. Enough detail is required so that someone else can build it without you (outsourcing). Because this document is “outward facing” the tone and level has to change to be understandable by customers and investors.
With a realistic prototype, you can get more accurate feedback from customers on their real need and what they might pay, before you invest millions on the final product. A three-dimensional prototype is always better than just a documented specification when negotiating contracts for manufacturing, support, and marketing.
Outsourcing ► April (1) GoogleClick - Who owns your cash register? I dug up the document and re-read it. I think our team at L90 was one of the most efficient and customer-focused development teams ever to be assembled. adMonitor delivered over 8 Billion advertisements per month for over 3,000 customers with 99.9%
Don’t outsource the job. They won’t do that if they are faced with a poorly written, lengthy, and vague document. Keep your focus on the customer problem (s) you’re trying to solve and why you, your team, and your product (s) are the best place to solve it (or them) now. Don’t inflate your credentials.
Choose an email system to connect with customers ( Constant Contact , MailChimp , Sendgrid ). Set up a collaboration method for business documents, spreadsheets and presentations ( GoogleApps ). Pick a Customer Relationships Management System (CRM). Decide on possible discounts, specials and coupons to attract new customers.
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