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Nimble Partners With Call Center Software Developer

socalTECH

Santa Monica-based Nimble , which develops contact management software-as-a-service, has linked up its tools with call center software developer Talkdesk. According to Nimble, the move will automatically pair information from a customer''s contact history to Nimble''s contact records and customer data. READ MORE>>.

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Tapcart Takes $50M For Mobile Commerce

socalTECH

Santa Monica-based Tapcart, a startup focused on helping Shopify-powered e-commerce brands with mobile apps, has raised $50M in a Series B funding round, the company announed Monday afternoon. Image: Tapcart founders Sina Mobasser and Eric Netsch, courtesy Tapcart).

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Nimble Launches Dashboard Feature

socalTECH

Santa Monica-based Nimble , the developer of cloud-based, customer relationship management and contact management software, has debuted a new dashboard feature, the firm announced Tuesday. Nimble said the feature is the first in a set of features aimed at helping its users be more organized and productive. READ MORE>>.

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Nimble Ties Into HootSuite

socalTECH

Santa Monica-based Nimble , the developer of customer relationship management and contact management software, said today that it has linked its app into social media management service Hootsuite. nimble hootsuite social media management contact sales software saas' READ MORE>>.

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Nimble Adds Sync Features for Microsoft Dynamics 365

socalTECH

Santa Monica-based customer relationship management software developer Nimble is further enhancing its integration with the suite of products from Microsoft, saying on Thursday that it has added automated data synchronization and "data enrichment" for Microsoft Dynamics 365 Business Central, as well as Office 365.

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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). People don’t want to speak to customer service reps. I don’t want to speak to customer service reps!! 61% of mobile searches in which a customer contacted a vendor, a phone call was generated.

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Interview with Nick Hedges, MomentFeed

socalTECH

Our interview today is with Nick Hedges , the CEO of Santa Monica-based MomentFeed. We're basically about helping multi location businesses get discovered, locally. A lot of them looked at what software to get rid of, and what software to keep, and every single one of our customers put us on the keep list.

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