Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

APRIL 28, 2021

If you are the hot-shot technical innovator that invented your solution, make sure you have an equally adept business and marketing expert to complement your skills. “If Bill Gates was the technical genius, but Steve Ballmer, from Procter & Gamble, ran the business side of the equation. Needed help can be your biggest burden.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

JUNE 20, 2020

Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Have monthly reviews with each team member. Marty Zwilling.

Technical Review 130

Technical Review Startup Development Team Review Activity 130

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. I have seen too many careers and businesses fail due to projects that went off the rails. Loners need not apply.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

MARCH 19, 2022

Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success. In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Maximize online referrals and positive service reviews.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

SEPTEMBER 2, 2020

Out of curiosity, I often ask aspiring entrepreneurs like you, who come to me for help, what drives them to take on the workload and risk of a new startup. Many entrepreneurs I know conclude they can never be in control, due to the constant and unpredictable need to satisfy investors, vendors, and customers.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

APRIL 23, 2017

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Customer 76

Customer Custom Entrepreneur Technical Review 76

Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

Startup Professionals Musings

NOVEMBER 22, 2017

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

JANUARY 2, 2016

In business, this means an entrepreneur who never says no to any customer is doomed to a hard life and some expensive mistakes. Many people will argue that total customer satisfaction is paramount, but I’m a pragmatist who believes that treating everyone the same really means treating all of them poorly.

Customer 65

Customer Custom Startup Satisfaction 65

Startup Professionals Musings

NOVEMBER 26, 2022

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Of course, this can be positive if you really need the help and experience in making key decisions.

Funding 107

Funding Startup Satisfaction Venture Capital 107

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. He lays out seven thinking strategies for both entrepreneurs and employees that will make them business winners: Focus on the customers at all times. Marty Zwilling.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

Startup Professionals Musings

APRIL 27, 2019

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Technical Review 102

Technical Review Customer Custom Satisfaction 102

Startup Professionals Musings

OCTOBER 3, 2016

The best entrepreneurs know what they don’t know, aren’t afraid to ask for business help, and always offer something in return. They define metrics for each goal, and diligently track themselves against these metrics. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

MAY 24, 2019

For example, it may seem quicker and more effective to hand your service desk employees the store policy manual, and tell them to follow the rules, rather than spend time coaching them on how to really listen to customer feedback, and use their strengths to build customer loyalty. Team members want development plus satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 26, 2015

Great technology leads to innovative solutions that are possible, but not necessarily great businesses. Yet, due largely to non-technology business considerations, including pricing, safety concerns and support infrastructure, there are none that most people can name. Develop written business plans as detailed as product plans.

Technical Review 54

Technical Review Product Activity Technology 54

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Jeff Bezos has kept his focus on customers.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

JULY 30, 2022

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Startup 135

Startup Mentor Entrepreneur Technical Review 135

Startup Professionals Musings

FEBRUARY 29, 2020

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Of course, this can be positive if you really need the help and experience in making key decisions.

Startup 124

Startup Satisfaction Venture Capital Entrepreneur 124

Startup Professionals Musings

JUNE 24, 2015

Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Have monthly reviews with each team member. Marty Zwilling.

Technical Review 99

Technical Review Tips Development Team Review Startup 99

Startup Professionals Musings

JANUARY 19, 2022

Helping your organization adapt and get ahead, with results, will have a positive impact on everyone, and you will remember. Every year, new things happen, like the current COVID pandemic, which raise the challenge of how to deal with new situations, new technology, and changing business trends.

Coach 119

Coach Organization Technical Review Satisfaction 119

Startup Professionals Musings

MAY 21, 2021

Start with your own story, the mission of your business, and how to make everyone in your domain, including customers, into advocates and teachers. The technology is here to do most hard things effortlessly in business, but I find many business owners stuck in the past, refusing to change. Automate: do it once to never do it again.

Technical Review 123

Technical Review Coach Satisfaction Mentor 123

Startup Professionals Musings

AUGUST 8, 2014

Saving cost wont help you if you cant make the daily innovations required to stay competitive. Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Marty Zwilling.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

JUNE 25, 2016

Entrepreneurs need to be effective team leaders, since no one can transform an idea into a product and a business without some help. Unfortunately many founders I work with as a mentor are experts on the technical side, but have no insight into leading a team. Have monthly reviews with each team member. Marty Zwilling.

Technical Review 54

Technical Review Development Team Review Startup Activity 54

Startup Professionals Musings

DECEMBER 18, 2013

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Marketing 101

Marketing Entrepreneur Technical Review Customer 101

SoCal CTO

OCTOBER 11, 2010

This month’s big question is Examples of Big Impact from Technology and I’ve taken it as an opportunity to go back and look at the elements of different projects that I’ve worked on over the years that have had a big impact. In this post, I’m going to focus on a common model that has been part of several of the highest impact projects.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

NOVEMBER 10, 2012

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Startup 101

Startup Technical Review Customer Custom 101

Both Sides of the Table

MAY 19, 2013

I have never felt prouder of the team & product at awe.sm ( please visit to check out our latest & be ready for our next big product announcement due out in next month or so) and yet we just brought in a new CEO to the company, Fred McIntyre. ” We had inbound M&A requests from some of the biggest names in tech.

Startup 303

Startup Technical Review Product Blogging 303

Startup Professionals Musings

OCTOBER 27, 2019

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. Listen to your customers to arrive at acceptable and marketable solutions.

Mentor 85

Mentor Entrepreneur Technical Review Summary 85

Startup Professionals Musings

JANUARY 20, 2016

Saving cost won’t help you if you can’t make the daily innovations required to stay competitive. Leading edge technology software and manufacturing require constant course corrections and iterative restarts. Customer-facing services, like call centers, should rarely be outsourced. Don’t let leading edge become bleeding edge.

Outsource Development 53

Outsource Development Outsource Software Review Technical Review 53

Startup Professionals Musings

JULY 23, 2012

These should be carefully selected, with a proven track record, willing and available to help, and be completely trustworthy. For this, you should expect participation in monthly strategy and review meetings, and unlimited access via phone or email for questions, mentoring, and advice. Let’s talk specifics.

Startup 95

Startup Technical Review Software Review High Tech 95

InfoChachkie

JANUARY 9, 2012

Pressure Helps You Break Through Your Breakdowns. "Mickey Properly channeled, stress can help generate the energy and creativity required to move you from one breakthrough to another. You must convince dispassionate, objective customers that your value proposition is worthy of their cash. free weekly Infochachkie articles!

Tips 277

Tips Startup Entrepreneur Entertainment 277

Startup Professionals Musings

SEPTEMBER 13, 2011

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. Missions and products that are too broad confuse your team, your customers, and potential investors. Customer support chasm. Product development chasm.

Marketing 95

Marketing Entrepreneur Technical Review Customer 95

Tech Zulu Event

APRIL 14, 2012

Customer loyalty, one of those seemingly innocuous facets of both large and small scale businesses that can be easily overlooked, but generally understood as ultra important to how well a business thrives. You’ve taken care of the 1) product, 2) marketing, 3) overall experience (to garner positive reviews), but then what?

Software Review 95

Software Review Idealab Pasadena Customer 95

Startup Professionals Musings

MAY 5, 2011

These should be carefully selected, with a proven track record, willing and available to help, and be completely trustworthy. For this, you should expect participation in monthly strategy and review meetings, and unlimited access via phone or email for questions, mentoring, and advice. Let’s talk specifics.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

MAY 15, 2017

Yet in this age of technology, many seem to favor tools and data to get the edge, or can’t find the time to talk to real people. Each time I mentor an entrepreneur, I learn new things about their technology, customers, and business domain. Regularly review progress and adjust focus (Review and Renewal).

Mentor 61

Mentor Technical Review LAMP Coach 61