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Canoo, the electric vehicle startup formed from Faraday Future’s ashes, seeks $200 million

TechCrunch LA

Canoo is locking in final contracts with its vendors and is going to be in production with prototypes before the end of the year. The company touts that its different cabins can be tailored to suit the needs of different customers — ranging from commuter vehicles, public or group transportation, delivery vehicles, and private cars.

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Kofax: Now Processing More Than 1.1M Mortgages A Year

socalTECH

Irvine-based document capture and automation systems developer Kofax announced this morning that it hs products are now being used to process more than 1.1 million mortgages--or approximately 375 million pages--in the U.S.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Respect your customer’s view of usability.

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A Chat with Chris Tragos of Jetpack

socalTECH

Chris Tragos: Jetpack is an ad platform, which I would describe as the most beautiful, best engaging, and most performant ad product for desktop, mobile, and tablet. Our business is helping those guys make more money, through our better ad product. The HTML5 platform that we use is also available as a self service tool to customers.

Buzznet 100
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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. That’s just not sufficient to hold today’s fickle, less loyal, and ready to jump customer. I found a good summary of these new expectations in a book just published by Micah Solomon, “ High-tech, High-touch Customer Service.”

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What Should You Do with Your Crappy Little Services Business?

Both Sides of the Table

There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. They have created two internal technology “products&# and wanted to figure out how they could turn their services business into a product business that could be financed. This team is talented.

Services 332
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Which Enterprise-Level Managed Network Services Best Address Connectivity Challenges?

Southern California Edison Blog

With more employees and network-intensive activities, businesses must stay ahead of their bandwidth needs or risk bottlenecking their employees and reducing staff productivity. . Businesses that don’t outsource network maintenance tasks put the onus on their internal teams, which can quickly max out their bandwidth.