Startup Professionals Musings

DECEMBER 10, 2022

I was shocked to read an old Gallup study that indicates only 13 percent of employees worldwide are actively engaged at work, and more recent data shows only a small change in the right direction. Good hiring, training, and mentoring are the best motivators. Investors have long agreed that you invest in the team, more than the product.

Examples 145

Examples Mentor Activity Product 145

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

APRIL 16, 2022

by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Other studies have shown a return of up to 400 percent for this approach.

Technical Review 141

Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

MARCH 11, 2020

I was shocked to read an old Gallup study that indicates only 13 percent of employees worldwide are actively engaged at work, and more recent data shows only a small change in the right direction. Good hiring, training, and mentoring are the best motivators. Investors have long agreed that you invest in the team, more than the product.

Product 129

Product Examples Mentor Activity 129

Startup Professionals Musings

FEBRUARY 28, 2020

Instead of counting and working more hours, I believe there are better ways to improve your productivity, as well as employee satisfaction, in growing your business: Create relevant result targets for all key employees. For example, for a sales person, this metric number would likely measure new revenue or new customers.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

OCTOBER 10, 2015

Does it mean the right thing from a customer perspective, societal impact, maximizing business returns or personal benefit? The good news is that none of these need be mutually exclusive, according to recent studies of market trends. Personally collect and accept customer and employee feedback.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

JULY 18, 2015

Startups need outside experts who can do the work, as well as provide training on what needs to be done. It is not limited to the realm of the top executive or board of directors, who could bring in consultants for studies and analysis. Treat a startup as a customer, not a client. Be responsive to every customer communication.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. Infrastructure as a Service (IaaS).

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

APRIL 8, 2013

Jim Stengel, in “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Train all the time.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

MARCH 4, 2012

Jim Stengel, in his latest book “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Train all the time.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. Infrastructure as a Service (IaaS).

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

JULY 16, 2018

Starting a new venture and thriving in today’s economy is hard, but the best have figured out that customers and employees need to feel that you have a sense of purpose, to complement the company’s pursuit of profit. Assemble the right people, and don’t forget to include real customer interaction.

Startup 58

Startup Customer Custom Competition 58

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. Infrastructure as a Service (IaaS).

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. Infrastructure as a Service (IaaS).

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

FEBRUARY 23, 2018

It is not limited to the realm of the top executive or board of directors, who could bring in consultants for studies and analysis. Treat every business as a customer, not a client. It also highlights all aspects of required customer service, satisfaction, testimonials, and referrals to friends in the business.

Social Media 56

Social Media Software Review Customer Custom 56

Startup Professionals Musings

JULY 25, 2012

Translating that into business value, a study by Wirthlin Worldwide concluded that 80% of customers still base a good portion of their buy decision on their perception of that firm’s ethics. Look at yourself from your customer’s perspective. Most experts believe that the essence of doing the right thing is ethics.

Entrepreneur 97

Entrepreneur Startup Coach Satisfaction 97

Startup Professionals Musings

JULY 1, 2016

I was shocked to read an old Gallup study that indicates only 13 percent of employees worldwide are actively engaged at work, and more recent data shows only a small change in the right direction. Good hiring, training, and mentoring are the best motivators. Investors have long agreed that you invest in the team, more than the product.

Startup 58

Startup Examples Mentor Activity 58

Startup Professionals Musings

MAY 17, 2011

Translating that into business value, a study by Wirthlin Worldwide concluded that 80% of customers still base a good portion of their buy decision on their perception of that firm’s ethics. Look at yourself from your customer’s perspective. Most experts believe that the essence of doing the right thing is ethics.

Startup 91

Startup Coach Satisfaction Customer 91

Startup Professionals Musings

FEBRUARY 9, 2022

In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.

Coach 120

Coach Satisfaction Customer Custom 120