Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. Respect your customer’s view of usability.

Customer 89

Customer Custom Services High Tech 89

InfoChachkie

APRIL 9, 2012

It is not rational to put oneself into the uncertain, stress-filled environment of a startup. If it were a decision to be an entrepreneur, then most right-minded individuals would decide to turn back when they encountered the first inevitable startup crises. Your smaller, more nimble part-time startup can outperform BDCs.

Startup 243

Startup Ideas Entrepreneur Statistics 243

Xconomy

JULY 13, 2016

it’s natural for startup entrepreneurs and others immersed in the technology world—including us journalists—to wonder about the role of innovation in solving social problems. It can help grow the economic pie, but it can’t, by itself, slice up the pie more equitably. Is it really true? In the short term, no.

Social Media 40

Social Media High Tech Media Organization 40

Xconomy

JULY 26, 2016

With the Republican National Convention behind us and the Democratic convention in full swing, it seems like a good moment to ask how a Donald Trump presidency or a Hillary Clinton presidency might affect the prospects for high-tech entrepreneurship and business growth in the United States. Education and Workforce Development.

Education 40

Education Platform Training High Tech 40