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The Magic of the Irish – Dublin’s Resurgence on the Global Tech Scene

Both Sides of the Table

I wrote this on my flight home from f.ounders & web summit in Dublin, Ireland late last year. My trip was scheduled around the annual Web Summit and the f.ounders conference, both of which have become the hottest must-attend event in Europe and rivaling any great conference in the US. The Origins of Web Summit / f.ounders.

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Interview with Vic Caretti, Loudvine

socalTECH

I had requests from friends to put them on an email, or give them a calendar reminder when a band was playing, and one thing led to another, and I started the site. I actually worked in the offline business world until Web 1.0. What's your background and how did you get into this? Vic Caretti: It's rather diverse. READ MORE>>.

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Thanks to socalTECH's Sponsors!

socalTECH

Thanks to all of the sponsors and advertisers, who allow us to keep you updated on Southern California's high tech news and companies. Interesting in reaching Southern California's high tech industry? Email us at info@socaltech.com. source for executive talent -- serving emerging growth company clients in the high.

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Interview with Ryan Scott, CauseCast

socalTECH

One trend in the Southern California high tech startup market has been an increasing number of startups--and executives--who have been looking to combine their interests in business with their enthusiasm for giving back through nonprofits and causes. Your prior background was in email marketing--how has this been different for you?

Causecast 222
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Startups Today Need Anticipatory Customer Service

Startup Professionals Musings

Customer service has always been reactionary, meaning someone to wake up and answer website email requests. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. It’s time to end the automated email responses with the “do-not-reply” address.

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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Self-service technologies, social media, and smart phones have created a new set of expectations for high-tech consumers today. It’s time to end the automated email responses with the “do-not-reply” address.

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Too Many Small Businesses Still Ignore Social Media

Startup Professionals Musings

Dell announced years ago that it had earned $3 million in revenue from using Twitter, and other businesses report daily on increases in web traffic up to 800%. Don’t use the same message on Twitter you developed for email blasts and postcard blitzes. So print it off and deliver it to a friend who is not so high-tech.