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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Below are some customer complaint rebuttal lessons entrepreneurs can draw from Tige''s skillful approach. Tige Young''s social media missives. Share and Enjoy.

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Entrepreneurs: Are You an Olympic Athlete or a Spectator?

InfoChachkie

This week the SBW2012 Conference in DC offers sessions geared for small businesses including a Social Media forum, Business Matchmaking, and Federal Contracting 101. Often entrepreneurs are running their playbook for the first time. Entrepreneurs should embrace their beginnings and move forward with performance on their side.

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Entrepreneurs Now Start Hyperlocal Then Go Global

Startup Professionals Musings

Foursquare is good example of a modern hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Geographic customization. Topic customization.

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Entrepreneurs Should Forget ROI And Focus On Return On Life – The New Measure Of Wealth

InfoChachkie

According to Tige Young, Founder and CEO of Tui Tai Expeditions , entrepreneurs should de-emphasize ROI and focus on a more accurate measure of wealth, Return On Life. I became acquainted with Tige, when I was researching examples of exemplary online customer service. Being an entrepreneur) can be a really good thing for ROL.

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Why Startups Need to Blog (and what to talk about …)

Both Sides of the Table

I was meeting regularly with entrepreneurs and offering (for better or for worse) advice on how to run a startup and how to raise venture capital from my experience in doing so at two companies. Or “I’m a new entrepreneur, why would I offer advice on how to run a startup?&#. People often ask me why I started blogging.

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YouTubers Come Of Age – Google Scores A Solid Return On Its Video Development Fund

InfoChachkie

Mark Suster , fellow venture capitalist and serial entrepreneur, has written extensively about YouTube’s evolution from dogs-on-skateboards to its current status as an entertainment medium rivaling cable television networks. The same phenomenon is true in the YouTube ecosystem, but with a social media twist. He is not alone.

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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

Much of my traffic is through referring websites and/or social media. I was an entrepreneur. That way people who want to get your blog by RSS and/or email can do so. Tags: Entrepreneur Advice Start-up Advice Startup Advice. My website is a pretty long URL but people manage to find it. Some search.

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