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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Channeling Tige. Share and Enjoy.

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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

Much of my traffic is through referring websites and/or social media. Don’t just write a carbon copy of what somebody else is doing. OK, well, actually the first thing I did is come up with a list of 50 posts that I wanted to write. I didn’t want to run out of things to write about in the first 6 months.

Blogging 286
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Entrepreneurs Now Start Hyperlocal Then Go Global

Startup Professionals Musings

Foursquare is good example of a modern hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Geographic customization. Topic customization.

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Smart Startups Think Global But Act Hyperlocal

Startup Professionals Musings

Foursquare is good example of a modern hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Geographic customization. Topic customization.

Startup 94
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Interview with Jason Kiesel and Kurt Daradics, FreedomSpeaks

socalTECH

I am someone who likes to interact with my Representatives and Senators, by way of writing letters, emailing, and what not. When I was listening, I made a point to try to do that, but when I did, I found I had to go to twenty sites to find the information I needed--whether that was to write a letter, send an email, or whatever.

Startup 100
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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). Over the past 12 months, I've had roughly 284,000 people come visit that site and get exposed to things I write. Be interested in what they write.

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Hyperlocal is the Latest Buzzword for Startups

Startup Professionals Musings

Foursquare is good example of a hyperlocal site, which describes itself as “50% friend-finder, 30% social city guide, 20% nightlife game.” This is the main focus of EveryBlock, where they give each city block its own Web page, its own RSS feed and its own e-mail alerts. Give people a way to follow news around a particular block.

Startup 52