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Your Customer Success Team Is Focusing On The Wrong Definition Of Success

InfoChachkie

I had the honor of moderating a panel of three SaaS CEOs who have collectively raised nearly $40 million of venture capital and are on their way to breakout success: Reed Shaffner of Workpop , Jerry Jao of Retention Science and Ara Mahdessian from ServiceTitan. The Most Important Metric. Such metrics will obviously differ.

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How Digsy Is Using Data, And Deals, To Drive Real Estate Sales

socalTECH

However, he quickly discovered the deal data the company was collecting was not just data--but a guide to the best practices on helping brokers close more deals, quickly. After refining their metrics even more, they doubled their performance, and then quadrupled it. The rest of the team were doing phone calls, through cold calls.

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Interview with Wes Nichols, MarketShare

socalTECH

We have a very sophisticated, analytics and software platform that over half the Fortune 50 are now using, to help guide how they invest in marketing and sales activities and investments. Its primary goal is to focus on identifying what is truly driving demand, analytically, so that our customers can optimize their activities.

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Success, Santa Barbara Style: Patagonian Sexwax With A Side Order of UGGS

InfoChachkie

Lifestyle businesses are typically looked upon with derision by investors, as they generally do not have economic metrics that lead to large exits. During its 2014 fiscal year, UGGS sales are estimated to have exceeded $500 million, while Deckers’ overall revenue was in excess of $1.5 What's SUP? –

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Want to Get Rich? Listen to Your Customers Like These Founders……

Steve Reich

MindBodyOnline is a terrifically succesful SaaS company, based in San Luis Obispo, that provides scheduling and transactional software for Yoga studios, hair salons, and spas. MBO is very metrics driven, and their shareholder reports are dense with detailed, disciplined reporting that remind you that Rick is former Naval officer.