Using Social Media To Deal With Customer Trolls
InfoChachkie
APRIL 29, 2013
Of its 51 reviews on TripAdvisor, the large majority (40) award the company the top rating of five stars, while only three customers voice negative opinions. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Tige Young''s social media missives.
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