Startup Professionals Musings

JULY 15, 2020

In most businesses, this means selling something, and proving that your product or service has value. Implement the key business metrices you will live by. Identify the three most important metrics your business must hit every week to achieve growth goals. Don’t delegate this cash management stage to anyone else in the business.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

MAY 5, 2013

There are many ‘experts’ out there telling you how to do it, or even offering their services. But very few are talking about how to measure your results, and the right metrics for optimizing your marketing environment. Measure to see if you have an increase in revenue, a lowering of costs, and improvement in customer satisfaction.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

APRIL 28, 2021

No matter how passionately you believe that everyone needs one, and positive feedback from friends and early adopters (false positives), before you invest in scaling the business, make sure you set and meet good metrics in cost of customer acquisition, recurring sales, and margin. Gather your resources before scaling the business.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

FEBRUARY 8, 2015

Many startups and mature businesses have not yet accepted the fact that customer satisfaction and loyalty in this “always connected” age are about more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keeping satisfaction high. Marketing-driven customer acquisition.

Customer 100

Customer Custom Satisfaction Social Media 100

Startup Professionals Musings

OCTOBER 11, 2013

Many startups and mature businesses have not yet adapted to the fact that customer satisfaction in this “always connected” age is more than product and service quality. But to engender loyalty, you have to be delivering a good experience and keep satisfaction high. The challenge is to measure resources spent against return.

Customer 97

Customer Custom Satisfaction Social Media 97

Startup Professionals Musings

DECEMBER 30, 2016

Most people have heard of Foursquare for local nightlife and Airbnb for rooms, but other nationally recognized sources for local services are still hard to find, including social media, local news, advertising, and event calendars. I still hear often the dream of a free service to users, supported by advertising, per the Facebook model.

Advertising 63

Advertising Content Social Media Satisfaction 63

Startup Professionals Musings

SEPTEMBER 6, 2014

Ann outlines six fundamental principles that are key to building this culture, or changing an existing culture to improve financial return, customer satisfaction, and employee performance: You can’t force culture, you can only create environment. You are on the outside what you are on the inside. Input = output.

Startup 101

Startup Tips Education Customer 101

InfoChachkie

JANUARY 16, 2018

It’s usually a spreadsheet or PowerPoint (deck) of the upcoming changes to a product or service. We have customers from so many different industries like software, financial services, healthcare, and media. I think in the end it’s helped us build a better product because we are resource-constrained. I’ve been there.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

Tech Zulu Event

NOVEMBER 10, 2013

When you spend large chunks of time (and resources) looking at data, you begin to wonder what you’re watching and what information is really worth gathering. And consider setting up concierge services to assist users before building out new systems. Instead, focus on what metric outputs, more views, more downloads?

Product 87

Product Fandango Design Startup 87