Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Incentives should be a combination of metrics and recognition to highlight results. Incent and reward employees who delight customers.

Customer 147

Customer Custom Technical Review Metrics 147

Startup Professionals Musings

MARCH 18, 2020

Assess many change initiatives have come to fruition from your team, visit a couple of key customers and listen for future needs, and study your newest competitor. Other experts point that your employee improvement culture, sense of direction, personal purpose, and job satisfaction may be more important than any metrics.

Metrics 122

Metrics Training Satisfaction IBM 122

Startup Professionals Musings

APRIL 30, 2023

According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators. Studying and learning from the mistakes of others is the best way to reduce your own risks. Timing is critical, as well as focus on marketing and customer satisfaction.

Social Media 92

Social Media Study Research Satisfaction 92

Startup Professionals Musings

APRIL 3, 2020

According to Gallup surveys , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. Put it behind you by setting your own realistic metrics for success and happiness. Take action now.

Entrepreneur 123

Entrepreneur Satisfaction Writing Startup 123

Startup Professionals Musings

AUGUST 8, 2020

According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators. Studying and learning from the mistakes of others is the best way to reduce your own risks. Timing is critical, as well as focus on marketing and customer satisfaction.

Startup 157

Startup Social Media Study Research 157

Startup Professionals Musings

FEBRUARY 28, 2020

Instead of counting and working more hours, I believe there are better ways to improve your productivity, as well as employee satisfaction, in growing your business: Create relevant result targets for all key employees. In business vernacular, targets are usually called metrics. Provide incentives to focus everyone on real results.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

MARCH 19, 2022

I still find too many service organizations that ignore or discount online reviews and satisfaction surveys. Clients need to feel comfortable that you expect quality work from your team and technology, and have metrics, modern tools, and controls in place to make it happen. Provide relevant case studies illustrating your results.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

APRIL 28, 2021

Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Marty Zwilling First published on Inc.com on 04/15/2021.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

MAY 11, 2019

Technology is not the solution per se , but it provides the key enablement, drivers, and support for the required flexibility, integration, communication, metrics, and affordability that are required in the workplace today. There has to be more to your business today than making money, to get employee engagement and satisfaction.

Company 78

Company Companies Coach Satisfaction 78

Startup Professionals Musings

SEPTEMBER 3, 2018

According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators. Studying and learning from the mistakes of others is the best way to reduce your own risks. Timing is critical, as well as focus on marketing and customer satisfaction.

Startup 65

Startup Social Media Study Research 65

Startup Professionals Musings

OCTOBER 31, 2014

According to several recent reports , job satisfaction for employees is at an all-time low. As a mentor to many aspiring entrepreneurs, I’m often asked what it takes to switch and get real satisfaction from this lifestyle. Put it behind you by setting your own realistic metrics for success and happiness. Take action now.

Entrepreneur 100

Entrepreneur Satisfaction Startup Writing 100

Startup Professionals Musings

JULY 30, 2014

According to a recent Harvard Research study, first-time inventors spend at least a third more on their initial technology than later innovators. Studying and learning from the mistakes of others is the best way to reduce your own risks. Timing is critical, as well as a focus on marketing and customer satisfaction.

Technology 103

Technology Entrepreneur Study Research 103

Startup Professionals Musings

AUGUST 21, 2016

According to a classic Harvard Research study, first inventors spend at least a third more on their initial technology than later innovators. Studying and learning from the mistakes of others is the best way to reduce your own risks. Timing is critical, as well as focus on marketing and customer satisfaction.

Technology 57

Technology Startup Study Research 57

Startup Professionals Musings

FEBRUARY 23, 2018

Adopt a project-based revenue model with metrics. It is not limited to the realm of the top executive or board of directors, who could bring in consultants for studies and analysis. It also highlights all aspects of required customer service, satisfaction, testimonials, and referrals to friends in the business.

Social Media 56

Social Media Software Review Customer Custom 56