Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. With services, scaling the business often implies cloning yourself, since you are the intellectual property and the competitive advantage. Capture your “secret sauce.”

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

OCTOBER 1, 2010

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Satisfaction 49

Satisfaction Customer Custom Startup 49

Startup Professionals Musings

JULY 14, 2023

Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. These elements are referred to as “barriers to exit.”

Competition 88

Competition Startup Framework Pricing 88

Startup Professionals Musings

SEPTEMBER 20, 2010

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Product 91

Product Services Satisfaction Patents 91

Startup Professionals Musings

JANUARY 30, 2022

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

OCTOBER 24, 2020

Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. These elements are referred to as “barriers to exit.”

Competition 151

Competition Startup Framework Pricing 151

InfoChachkie

MARCH 23, 2015

Such scores attempt to quantify a company’s overall customer satisfaction by asking customers, "How likely is it that you would recommend our company to a friend or colleague?" The higher a company’s NPS, allegedly the higher its customer satisfaction. consider a more actionable inquiry, such as, “Will you refer a colleague to us?”.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

APRIL 23, 2023

Ask for references, and call or visit previous “successes” of the company to verify experience and satisfaction. I continue to be amazed at the fact that the Secret Service still gets 100 calls per day from victims of the Nigerian unclaimed cash scam alone. Avoid “insider deals.” Sounds too good to be true.

Startup 92

Startup Funding Offshore Invest 92

Startup Professionals Musings

NOVEMBER 28, 2022

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Your gut-feelings are important, but need to be validated by normal background and reference checks. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

InfoChachkie

NOVEMBER 18, 2010

Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction. Yes” responses are prime candidates for future references. " Answers are based on a scale of 0 – 10. Shots On Goal.

.Net 168

.Net Satisfaction Customer Custom 168

Startup Professionals Musings

JULY 29, 2020

Ask for references, and call or visit previous “successes” of the company to verify experience and satisfaction. I continue to be amazed at the fact that the Secret Service still gets 100 calls per day from victims of the Nigerian unclaimed cash scam alone. Avoid “insider deals.” Sounds too good to be true.

Tips 141

Tips Invest Offshore Startup 141

InfoChachkie

NOVEMBER 18, 2010

Created by consultants to generate additional fees, such scores attempt to rate a company’s overall customer satisfaction. The higher your company’s NPS, allegedly the higher your customer satisfaction. Yes” responses are prime candidates for future references. " Answers are based on a scale of 0 – 10. Shots On Goal.

.Net 182

.Net Satisfaction Entrepreneur Customer 182

Startup Professionals Musings

APRIL 2, 2022

These begin with the following Cialdini’s Six Principles of Influence , which consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.

Customer 122

Customer Custom Social Media Technical Review 122

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Your gut-feelings are important, but need to be validated by normal background and reference checks. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

SEPTEMBER 29, 2019

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Technology 86

Technology Cloud Computing Social Media Networking 86

Startup Professionals Musings

JANUARY 31, 2012

But recently I was asked about success factors for services startups, and I quickly realized that there is very little published to help the thousands of startups that fall in this category. The distinction between product companies and services companies is easy to see. Scaling services means cloning yourself.

Satisfaction 91

Satisfaction Patents Outsource Development Services 91

Startup Professionals Musings

APRIL 27, 2019

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Technical Review 102

Technical Review Customer Custom Satisfaction 102

Startup Professionals Musings

JULY 26, 2013

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. That means questioning each of these key players, and calling references or prior associates.

Technical Review 97

Technical Review Startup Satisfaction Summary 97

Startup Professionals Musings

MARCH 28, 2015

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Startup 107

Startup Cloud Computing Social Media Entrepreneur 107

Startup Professionals Musings

JUNE 29, 2012

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. That means questioning each of these key players, and calling references or prior associates.

Technical Review 98

Technical Review Startup Satisfaction Training 98

Startup Professionals Musings

OCTOBER 18, 2017

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Cloud Computing 61

Cloud Computing Startup Social Media Networking 61

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

FEBRUARY 2, 2014

The challenge is that every new business needs to be innovative and different, in order to rise above the crowd, bring real change to the world, and give you the satisfaction you seek. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS).

Cloud Computing 99

Cloud Computing Social Media Entrepreneur Networking 99

Startup Professionals Musings

JULY 1, 2019

These begin with the following Cialdini’s Six Principles of Influence , which consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.

Customer 85

Customer Custom Social Media Technical Review 85

Startup Professionals Musings

DECEMBER 28, 2010

Ask everyone to update their resume, and personally call probable references, so there are no surprises. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. That means questioning each of these key players, and calling references or prior associates.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

APRIL 23, 2017

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Customer 76

Customer Custom Entrepreneur Technical Review 76

Startup Professionals Musings

DECEMBER 18, 2013

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Marketing 101

Marketing Entrepreneur Technical Review Customer 101

Startup Professionals Musings

SEPTEMBER 22, 2013

Ask for references, and call or visit previous “successes” of the company to verify experience and satisfaction. I continue to be amazed at the fact that the Secret Service still gets 100 calls per day from victims of the Nigerian unclaimed cash scam alone. Avoid “insider deals.” Sounds too good to be true.

Invest 96

Invest Startup Offshore Tips 96

Startup Professionals Musings

MAY 24, 2013

Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. These elements are referred to as “barriers to exit.”

Startup 80

Startup Framework Competition Pricing 80

Startup Professionals Musings

APRIL 25, 2012

Every existing business, as well as every startup, needs to reassess their product or service in the context of these five forces: Intensity of competitive rivalry. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. These elements are referred to as “barriers to exit.”

Competition 94

Competition Startup Pricing Framework 94

Startup Professionals Musings

JULY 8, 2016

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Your gut-feelings are important, but need to be validated by normal background and reference checks. Hiring before organizational structure is defined. Quick to hire and slow to fire.

Organization 57

Organization Entrepreneur Satisfaction Screening 57

Startup Professionals Musings

NOVEMBER 10, 2012

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Startup 101

Startup Technical Review Customer Custom 101

Startup Professionals Musings

AUGUST 29, 2014

These begin with the following Cialdini’s Six Principles of Influence, that consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.

Entrepreneur 100

Entrepreneur Social Media Technical Review Startup 100

Startup Professionals Musings

SEPTEMBER 8, 2010

Every startup should size his product or service in the context of these five forces: Intensity of competitive rivalry. You are never the only alternative, hopefully just the best, in price, utility, and satisfaction. These elements are referred to as “barriers to exit.” Way back in 1979, Michael E.

Startup 86

Startup Competition Pricing Framework 86

Startup Professionals Musings

JULY 2, 2017

These begin with the following Cialdini’s Six Principles of Influence , which consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.

Technical Review 55

Technical Review Technology Social Media Social Network 55

Startup Professionals Musings

SEPTEMBER 13, 2011

The first chasm is getting the customer requirements right, product or service, to satisfy a real need that a large number of customers will pay real money to satisfy. The result is that customer satisfaction in unachievable or at least very expensive.

Marketing 95

Marketing Entrepreneur Technical Review Customer 95

Startup Professionals Musings

MARCH 22, 2013

These begin with the following Cialdini’s Six Principles of Influence , that consumers use to make decisions, buttressed by results from various social media surveys he references in the book: Social proof – follow the crowd. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.

Customer 100

Customer Custom Startup Social Media 100