Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Word of mouth is not adequate for marketing and sales. Everyone must be part of the sales process.

Sales 165

Sales Customer Custom Social Media 165

Startup Professionals Musings

OCTOBER 6, 2023

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Use this opportunity to validate their satisfaction and support for your company and your solution. My best advice is to stick to the middle ground. Traction in the marketplace.

Technical Review 118

Technical Review Startup Satisfaction Invest 118

Startup Professionals Musings

AUGUST 3, 2020

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

MARCH 18, 2020

These must be countered by a focus on changes and training that benefit your people, as well as your business. Set up training courses that highlight agility, and adopt agile working practices. They grew sales by 28% in 2009, while most companies were hunkered down and losing share.

Metrics 122

Metrics Training Satisfaction IBM 122

InfoChachkie

JULY 4, 2011

Man or woman, the tactics deployed by Sam are applicable to any sales situation and can be put to use by any salesperson, irrespective of their gender. Right from the start, Sam must endure the most painful of all forms of sales rejection, the personal attack. He continues smiling and deploys a rudimentary sales technique.

Sales 219

Sales Entrepreneur Startup Product 219

Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. Your challenge is to excel in all elements of a customer interaction, from pre-sales to long-term advocacy and image. Inflexible processes.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

APRIL 18, 2021

Others stage elaborate “training” sessions, to “assure” that everyone tells the same story. Explain that they may be called, and use the opportunity to check their satisfaction with your company and your product. This will cover the technology, the current state of development, and customer satisfaction. Validation of product.

Technical Review 152

Technical Review Startup Satisfaction Summary 152

Startup Professionals Musings

JANUARY 29, 2021

Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth. That takes less time and gives everyone greater satisfaction. Only people can look ahead and prepare for the future.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

SEPTEMBER 1, 2023

The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint. Practice is better than training on what saying ‘yes’ looks like. I remember the classic book, “ Driven to Delight ,” by Joseph A.

Customer 106

Customer Custom Startup Competition 106

Startup Professionals Musings

DECEMBER 7, 2020

Every business wants and needs top performers, but most entrepreneurs and executives assume that if they hire and train the smartest and most experienced people, they will get exceptional performance. Thus paying only for sales volume, when you desire high customer satisfaction, is not productive.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Marketing, sales, support, and service operations.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

AUGUST 27, 2023

Measure progress through metrics on sales, revenue, and penetration. Seek customer feedback on ways to improve value and satisfaction. These start with your brand image, search visibility and process, and extend to the actual sales transaction. Seek to dominate your market over competitors.

Customer 91

Customer Custom Marketing Startup 91

Startup Professionals Musings

AUGUST 16, 2019

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver exceptional experiences to their customers. The secret to success is 1% training and 99% reminding. No more gamed employee satisfaction surveys.

Customer 84

Customer Custom Training Satisfaction 84

Startup Professionals Musings

DECEMBER 22, 2021

Your goal must be to make every aspect of a customer interaction a joy to both you and them, starting from the shopping experience, to the sales close, to delivery and service. Business and customer satisfaction data measurements are required, in addition to subjective assessments of team progress, tradeoffs, and investment decisions.

Customer 114

Customer Custom Satisfaction Metrics 114

InfoChachkie

FEBRUARY 19, 2014

For most companies, existing customers are the most economical and lucrative source of incremental sales. In fact, the authors of Guerrilla Selling recommend that companies focus 60% of their sales efforts soliciting additional revenue from their legacy customers. 1% - 3% of the additional sales). Consistency Matters.

SaaS 215

SaaS Pricing Sales Customer 215

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. Use this opportunity to validate their satisfaction and support for your company and your solution. My best advice is to stick to the middle ground. Traction in the marketplace.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

DECEMBER 13, 2020

The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint. Practice is better than training on what saying ‘yes’ looks like. I remember the classic book, “ Driven to Delight ,” by Joseph A.

Customer 168

Customer Custom Services Startup 168

Startup Professionals Musings

NOVEMBER 28, 2022

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. It won’t happen by default. Marty Zwilling.

Organization 104

Organization Satisfaction Entrepreneur Screening 104

Startup Professionals Musings

AUGUST 30, 2023

In business, these cover the gamut from vision, creativity, innovation, to sales, financial management, and negotiation. Practice, train, and rehearse giving 100 percent. Make your mantra one of job satisfaction and delivering customer value, rather than avoiding failure today. We all have strengths and weaknesses.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

AUGUST 27, 2022

Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained. Farmers have a narrower view of what is required, to optimize quality production, customer satisfaction, or close a sale.

Entrepreneur 124

Entrepreneur Marketing News Slides 124

Startup Professionals Musings

AUGUST 3, 2022

These events are also opportunities to get a better handle on customer requirements, as well as measure your customer satisfaction and market trends. Any increase in brand recognition, as well as personal connections, is a multiplier to your existing marketing and sales efforts.

Marketing 119

Marketing Social Media Mentor Conference 119

Startup Professionals Musings

MARCH 4, 2020

Hiring requirements must be anticipated and implemented with the same precision and tracking as manufacturing volumes, sales leads, and customer service. Crisis mode hires too often get done without due consideration for strategic fit, training requirements, and cultural considerations. It won’t happen by default. Marty Zwilling.

Organization 135

Organization Satisfaction Entrepreneur Screening 135

Startup Professionals Musings

AUGUST 27, 2017

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The secret to success is 1% training and 99% reminding. No more gamed employee satisfaction surveys.

Customer 69

Customer Custom Training Satisfaction 69

Startup Professionals Musings

DECEMBER 29, 2014

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The secret to success is 1% training and 99% reminding. No more gamed employee satisfaction surveys.

Customer 106

Customer Custom Training Satisfaction 106

Startup Professionals Musings

JULY 15, 2020

These will almost always be related to sales and marketing, since they must tie back to cash flow. Increase you focus on coaching, training, and mentoring. This is the stage where you move from managing by your gut to managing by numbers. Stay connected and engaged with your employees.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

MAY 16, 2016

Full autonomy to go above and beyond in sales and customer-service roles will increase team engagement as well as customer satisfaction. High engagement is more related to high performance than high satisfaction. Hire and train for engagement levels, as well as skills. Link rewards and performance to engagement levels.

Software Review 57

Software Review Satisfaction Startup Training 57

Startup Professionals Musings

SEPTEMBER 2, 2018

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

FEBRUARY 28, 2020

Instead of counting and working more hours, I believe there are better ways to improve your productivity, as well as employee satisfaction, in growing your business: Create relevant result targets for all key employees. For example, for a sales person, this metric number would likely measure new revenue or new customers.

Metrics 124

Metrics Entrepreneur Satisfaction Study 124

Startup Professionals Musings

JANUARY 2, 2019

In my view, Bill failed on an earlier project, despite being a technical visionary, before he teamed with Steve Ballmer, who was trained at Procter and Gamble on business and marketing. Recruit the best talent and promote/train team managers. For example, I knew Bill Gates back in the early startup days of Microsoft.

Company 99

Company Companies Technical Review Startup 99

Startup Professionals Musings

SEPTEMBER 1, 2013

Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The secret to success is 1% training and 99% reminding. No more gamed employee satisfaction surveys.

Customer 97

Customer Custom Training Satisfaction 97

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Word of mouth is not adequate for marketing and sales. Everyone must be part of the sales process.

Startup 107

Startup Sales Customer Custom 107

SoCal CTO

OCTOBER 11, 2010

Of course, improving customer satisfaction is a goal, but the system would drill down to specific issues such as knowledge of store layout. For automotive sales associates, the rewards were prizes, trips, etc. There’s a bit of training required to cover things like roles, alignment, how things work.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Marketing, sales, support, and service operations.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

JUNE 27, 2014

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

NOVEMBER 20, 2019

Farmers are the management that comes after the hunt, to build repeatable processes, do seasonal planning, and make sure all employees are well-fed and trained. Farmers have a narrower view of what is required, to optimize quality production, customer satisfaction, or close a sale.

Entrepreneur 95

Entrepreneur News Slides Startup 95

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” Traditional” marketing, sales, and product management organizations often lead to mediocrity. Train all the time. Every interaction every day is a training event, and you can capitalize on it or not.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

AUGUST 17, 2016

On the product side, once you have a proven product and business model, all you need is money to build inventory, and a sales and marketing operation to drive the business. If you can’t quantify or document your service for repeatability and new employee training, you will kill yourself trying to grow the business.

Services 61

Services Startup Training Writing 61