Startup Professionals Musings

FEBRUARY 7, 2021

Some pundits argue that the E-Myth principle is now outdated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. The Technician’s Perspective envisions the business in parts, constructed from the bottom up, based on technical tasks.

Technical Review 136

Technical Review Startup Social Media Satisfaction 136

Both Sides of the Table

NOVEMBER 1, 2009

some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) They attended property management association meetings in Oregon outside of the technology echo chamber of California to get a sense for people’s daily problems. I rarely see the tech team do this.

Organization 280

Organization Customer Custom Tips 280

TechEmpower

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction.

Generative AI 297

Generative AI TechEmpower CTO Hire Outsource Development 297

Startup Professionals Musings

JANUARY 6, 2021

New entrepreneurs, especially technical ones, are excited by early adopters, and tend to focus on their feedback, which will always suggest more product features and options. Maintaining business momentum requires constant analysis and vigilance for market and technology changes, as well an internal focus on optimization.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

OCTOBER 27, 2021

Too many entrepreneurs I know start by highlighting their new technology , and assume that it will sell itself. Unfortunately, technology doesn’t create a vision, and usually frightens customers away, unless they understand the vision and value first. Personal growth and satisfaction is rarely all about business.

Technical Review 133

Technical Review Satisfaction Metrics Startup 133

Startup Professionals Musings

JULY 13, 2022

Acknowledge every customer feedback and review. For those of you who are fearful of a spurious negative review, I recommend that you proactively ask every customer for a positive review, such that any negatives will be lost in a sea of positives. Don’t let that one negative stand out as the only review submitted.

Technical Review 142

Technical Review Social Media Conference Customer 142

Startup Professionals Musings

DECEMBER 18, 2020

All of us are struggling to keep up in this age of technological acceleration, where we learn every day that we can’t trust links in our email, marketing guarantees, or phone requests from people we don’t know. For trust, they look online to see how you handle real support and satisfaction issues.

Customer 173

Customer Custom Social Media Technical Review 173

Startup Professionals Musings

OCTOBER 14, 2022

In addition to goodwill justified by a great leader and an outstanding team, investors will use their due diligence process to assess the organizational structure and effectiveness as well. They look for the use of talent analytics, such as productivity per employee, as well as the practices and attitude toward employee satisfaction.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

OCTOBER 26, 2022

According to a classic survey conducted by Dimensional Research for Zendesk , 90 percent of respondents asserted that positive online reviews influenced buying decisions, and 86 percent admitted buying decisions were influenced by negative online reviews. Bureaucracy can appear quickly in startups as well as large companies.

Technical Review 151

Technical Review Organization Social Media Entrepreneur 151

Startup Professionals Musings

JANUARY 15, 2020

In addition to goodwill justified by a great leader and an outstanding team, investors will use their due diligence process to assess the organizational structure and effectiveness as well. They look for the use of talent analytics, such as productivity per employee, as well as the practices and attitude toward employee satisfaction.

Technical Review 124

Technical Review Organization Coach Satisfaction 124

socalTECH

DECEMBER 28, 2020

Every year, we feature the year end reflections of founders, CEOs, investors, and others in Southern California's high tech community. It's been a tough year for many due to the pandemic; how have you or your company adapted to the business environment? ,p> What are you most looking forward to in the technology/startup world in 2021?

Technical Review 140

Technical Review Software Review Organic Search Startup 140

SoCal CTO

OCTOBER 11, 2010

This month’s big question is Examples of Big Impact from Technology and I’ve taken it as an opportunity to go back and look at the elements of different projects that I’ve worked on over the years that have had a big impact. The retail store manager’s plan would be reviewed and approved by the district manager.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

JULY 2, 2017

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.

Technical Review 55

Technical Review Technology Social Media Social Network 55

Startup Professionals Musings

MARCH 19, 2022

In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Maximize online referrals and positive service reviews. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

OCTOBER 3, 2016

They define metrics for each goal, and diligently track themselves against these metrics. Affirming and rewarding team members for key actions creates more momentum, commitment, and satisfaction. A business must be all about listening to customers, delivering value, and customer satisfaction.

Entrepreneur 106

Entrepreneur Satisfaction Metrics Ideas 106

Startup Professionals Musings

OCTOBER 16, 2022

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. In fact, they are well-qualified overall, having worked with high technology and computers for at least 20 years, are highly educated, and highly motivated.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Startup Professionals Musings

FEBRUARY 1, 2020

According to a classic survey conducted by Dimensional Research for Zendesk , 90 percent of respondents asserted that positive online reviews influenced buying decisions, and 86 percent admitted buying decisions were influenced by negative online reviews. Bureaucracy can appear quickly in startups as well as large companies.

Tips 126

Tips Technical Review Organization Social Media 126

Startup Professionals Musings

APRIL 2, 2022

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that over 60% of online shoppers are brand loyal due to other online satisfaction data.

Customer 122

Customer Custom Social Media Technical Review 122

Startup Professionals Musings

OCTOBER 26, 2014

Some pundits argue that the E-Myth principle is now outdated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. The Technician’s Perspective envisions the business in parts, constructed from the bottom up, based on technical tasks.

Entrepreneur 107

Entrepreneur Startup Social Media Technical Review 107

Startup Professionals Musings

SEPTEMBER 2, 2020

While these are quite reasonable, I find that the real superstars in the entrepreneurial world today, such as Bill Gates and Elon Musk, started with even bigger aspirations, including moving computer technology into every home, and establishing a human outpost on another planet. Develop camaraderie with people you respect.

Entrepreneur 124

Entrepreneur Satisfaction Startup Technical Review 124

Startup Professionals Musings

NOVEMBER 4, 2015

In addition to goodwill justified by a great leader and an outstanding team, investors will use their due diligence process to assess the organizational structure and effectiveness as well. They look for the use of talent analytics, such as productivity per employee, as well as the practices and attitude toward employee satisfaction.

Technical Review 100

Technical Review Organization Coach Satisfaction 100

Startup Professionals Musings

MAY 31, 2023

I have seen too many careers and businesses fail due to projects that went off the rails. The technology and tools in this discipline have improved dramatically over the years, so be sure you stay current and knowledgeable over time. Stretch here also increases job satisfaction. Find what works for you.

Startup 121

Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JANUARY 8, 2021

Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Leaders have found that keeping everyone on top of changes in technology, competition, and customer demands is critical to success. Make sure you know and communicate well exactly what you mean by high-quality service.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

NOVEMBER 22, 2017

After some review of available resources, I’m convinced that problem solving is a learnable trait, rather than just a birthright. Whether you are charting new territory for pricing models or technology, there is rarely a perfect solution. This is where I say “two heads are better than one.” Work with a partner you can trust.

Satisfaction 53

Satisfaction Marketing Mentor Entrepreneur 53

Startup Professionals Musings

FEBRUARY 29, 2020

For example, Bill Gates founded and grew Microsoft, and Michael Dell built a great technology company, both with no outside funding until they went successful enough to go public years later and sell shares to common stockholders. Very few entrepreneurs I know have the patience and time to communicate to the satisfaction of all investors.

Startup 124

Startup Satisfaction Venture Capital Entrepreneur 124

Startup Professionals Musings

DECEMBER 20, 2019

I believe the days of the “job work” mentality are thankfully waning, with more people looking to get satisfaction by making the world a better place, rather than just tolerating brain-numbing work to fund enjoyment elsewhere. Most now routinely buy startups for new technology and new products. Marty Zwilling.

Startup 128

Startup Social Media Satisfaction Entrepreneur 128

Startup Professionals Musings

APRIL 26, 2013

Some pundits argue that the E-Myth principle is now out-dated, due to the instant access to information via the Internet, pervasive networking via social media, and courses on entrepreneurship at all levels of education. The Technician’s Perspective envisions the business in parts, constructed from the bottom up, based on technical tasks.

Startup 94

Startup Technical Review Social Media Satisfaction 94

Startup Professionals Musings

JANUARY 18, 2020

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. In fact, they are well-qualified overall, having worked with high technology and computers for at least 20 years, are highly educated, and highly motivated.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

MAY 24, 2019

Team members want development plus satisfaction. They want ongoing conversations, not just annual reviews. With modern technology, employees communicate constantly with people who count, and expect their managers to do the same. For their engagement, they expect support, relationships, appreciation, and satisfaction.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 26, 2015

Great technology leads to innovative solutions that are possible, but not necessarily great businesses. Yet, due largely to non-technology business considerations, including pricing, safety concerns and support infrastructure, there are none that most people can name. Develop written business plans as detailed as product plans.

Technical Review 54

Technical Review Product Activity Technology 54

Startup Professionals Musings

AUGUST 29, 2014

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.

Entrepreneur 100

Entrepreneur Social Media Technical Review Startup 100

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. The result is that 62% of online shoppers are brand loyal due to other online satisfaction data.

Customer 100

Customer Custom Startup Social Media 100

Startup Professionals Musings

NOVEMBER 7, 2016

For IBM, the Personal Computer was a paradigm shift from their big business legacy, built with new technologies for totally new markets, and battleships turn very slowly. The culture of a large technology company is to rely on internal development or large, stable, and proven external vendors.

IBM 85

IBM IBM Entrepreneur Technical Review 85

Startup Professionals Musings

MAY 5, 2011

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

JULY 23, 2012

For example, if your startup is building a high-tech software product, a dream team of advisors would be a former CEO or high-level exec in another software company, a former software marketing executive, and a former financial executive.

Startup 95

Startup Technical Review Software Review High Tech 95

Startup Professionals Musings

AUGUST 8, 2014

Leading edge technology software and manufacturing require constant course corrections and iterative restarts. You cant isolate your customers from language idiosyncrasies and empowerment issues, per reduced customer satisfaction highlighted a while back by the Wall Street Journal. Dont let leading edge become bleeding edge.

Outsource Development 95

Outsource Development Outsource Offshore Software Review 95

Startup Professionals Musings

AUGUST 26, 2015

According to a survey conducted by Dimensional Research for Zendesk , 90 percent of respondents asserted that positive online reviews influenced buying decisions, and 86 percent admitted buying decisions were influenced by negative online reviews. Bureaucracy can appear quickly in startups as well as large companies.

Technical Review 100

Technical Review Organization Entrepreneur Social Media 100