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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 168
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A Startup’s Net Profit Score Is More Important Than Its Net Promoter Score

InfoChachkie

As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. Turning Net Promoters Into Net Profits.

.Net 182
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Why you should never have a data room — the most counter-intuitive fund-raising advice you’ll ever…

Both Sides of the Table

the most counter-intuitive fund-raising advice you’ll ever get I’m about to offer you some fund-raising advice that flies directly in the face of what most conventional wisdom will tell you. He instructed me to call the potential customer instead and ask for a meeting. Why you should never have a data room?—?the It felt like heresy.

Funding 336
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Obtain Impactful Recommendations And References Leverage: Social Norming To Get Into Graduate School Or Score A Job

InfoChachkie

The reference was in the form of a gold tablet that stated, “By the strength of the eternal Heaven, holy be the Khan’s name. This golden reference effectively communicated the Emperor’s sentiments in absentia. Modern-day references are effective because they rely upon a powerful principle of influence, Social Norming.

Startup 113
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5 Secrets That Make Jeff Bezos The Leader Of The Pack

Startup Professionals Musings

Jeff Bezos is one of the world’s most admired entrepreneurs, primarily because of his humble style and his growth from a regular person background to a current net worth in the neighborhood of $200 billion dollars. It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer.

Slides 137
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6 Approaches To Problem-Solving From Today’s Leaders

Startup Professionals Musings

All the business leaders I know have noticed that the problems we all face today are becoming more complex, multifaceted, and our customers are more demanding. The best business leaders are ever curious about every element of every problem. You must embrace humility about what you can learn, and what is knowable at any time.

Demand 84
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Don’t Cede Control: Why You Need to Cut out Middle Men in Negotiations

Both Sides of the Table

We had the final terms of our agreement fairly well boxed in within a range of about 5-7% on price and within 30 days on move-in date. That said, there are times where you need to cast a wider net. Often recruiters want to handle the final negotiations on package and/or do the reference calls. Let me start with an example.