InfoChachkie
NOVEMBER 18, 2010
As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.
InfoChachkie
NOVEMBER 18, 2010
As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. Net Promoter Scores (NPS) are the darling of many Big Dumb Company (BDC) product marketing and customer support executives. A Net Promoter Score of 10 and a bank account of 0 equal a failed venture.
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InfoChachkie
MARCH 23, 2015
As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. A company''s Net Promoter Score (NPS) is a beloved metric slavishly tracked and reported by product marketing and customer support executives of both established and nascent enterprises. Shots On Goal.
Both Sides of the Table
APRIL 25, 2011
There’s a line of thinking in Silicon Valley that you should build product businesses rather than services businesses. It’s nearly impossible to get a services company financed by VCs. Why Shouldn’t Most Services Businesses Raise VC? You’re a small fish. That is $12 million in profits over 3 years.
Tech.Co
MARCH 25, 2022
According to Bloomberg , Instacart cited the need to attract talent as a reason for the drop in valuation — that's a reference to the current strong labor market for tech jobs , which has given employees more freedom to choose a job that's right for them. But the steep drop in valuation isn't exactly a great morale booster, either.
Both Sides of the Table
APRIL 1, 2015
Then we launched our service in NYC and in just one year captured 2% of all new storage customers in our target demo in just one year with almost no marketing budget. We offered a service that has a net promoter score of 87 placing us higher than such great brands as USAA, Costco, Apple and Amazon. And we needed to go to 11.
Southern California Edison Blog
JANUARY 2, 2019
T-Mobile and Sprint, for example, invested billions of dollars in 2017 to bring 5G service to customers in the US by 2019.¹. Like all service providers, all carrier network infrastructure vendors aren’t created equal. Assess On-Net Fiber Optic Maps. They aren’t the only ones. and 129.6%, respectively, in the next five years.².
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