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6 Ways To Drive Success Through Customer Experience

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Entrepreneur of the Year” finalist. Exploit your product and service differences. One metric now commonly used is called the Net Promoter® Score (NPS). Detractors.

Customer 100
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Interview with Robin Richards, CareerArc

socalTECH

Richards--a serial entrepreneur who has been involved in a number of technology companies here, including NTI Group (sold to Blackboard), Internships.com, MP3.com, com, and Vivendi Universal Net USA, where he was also CEO. Robin Richards: We found that in career transition services, the vast majority of people were being left out.

Content 193
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This Week in VC with Jim Armstrong of Clearstone

Both Sides of the Table

It was especially fun for me because we got the chance to talk about the VC industry and how entrepreneurs should think about the VC industry in addition to discussing deals. We discussed whether investing in the second largest player in a category makes sense given that Groupon is 10x the revenue, 3.5x LivingSocial. Read more: peHUB.

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‘Customer Experience’ Is Today’s Business Benchmark

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Entrepreneur of the Year” finalist. Exploit your product and service differences. One new metric now commonly used is called the Net Promoter® Score (NPS).

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Entrepreneur of the Year” finalist. Exploit your product and service differences. One metric now commonly used is called the Net Promoter® Score (NPS). Detractors.

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Omkar Kulkarni On The Cedars-Sinai, Techstars Health Accelerator

socalTECH

Cedars Sinai has a wide range of networks, from providers, payers, and other key stakeholders, and Techstars has a wide network of investors, entrepreneurs, and leaders in the startup space, and being able to connect those people creates and amazing opportunity. Omkar Kulkarni: We're deliberately casting a wide net.

Mentor 100
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Omkar Kulkarni On The Cedar Sinai-Techstars Health Accelerator

socalTECH

Cedars Sinai has a wide range of networks, from providers, payers, and other key stakeholders, and Techstars has a wide network of investors, entrepreneurs, and leaders in the startup space, and being able to connect those people creates and amazing opportunity. Omkar Kulkarni: We're deliberately casting a wide net.

Mentor 100