6 Ways To Drive Success Through Customer Experience
Startup Professionals Musings
APRIL 26, 2015
Not so long ago, every business assumed that the keys to success were the highest quality product, the best value for the buck, and the best customer service. Entrepreneur of the Year” finalist. Exploit your product and service differences. One metric now commonly used is called the Net Promoter® Score (NPS). Detractors.
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