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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer 173
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Launch to the Moon 2010, MIW style!

Eric Greenspan

After the slideshow, we chatted about Make It Work’s culture, specifically, our philosophy of “employees first, customers next&# and our dedication to delighting every customer we serve. We talked about “ON IT,&# as a means to responding NOW to every customer request. It was a great day!

News 172
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Map of VC Investments

SoCal CTO

skip to main | skip to sidebar SoCal CTO Friday, March 9, 2007 Map of VC Investments Found this Map of 2006 VC Investments post. Technology Advisor Technology Roles in Startups Pricing Customer Acquisition Sunk Costs and More -. User Interface Beyond the Web Site ► November (7) Negative Customer Acquisition Costs - Creative Sta.

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Once Upon a Time in Jorts

Eric Greenspan

The seven minute piece went on to showcase many of our accomplishments as a company, including the awarding of Services Company of the Year in 2006 by the Tech Council of Southern California and our back to back wins of “Best of Computer Repair&# in Santa Barbara, voted on by readers of the Independent. They asked, I agreed.

Burbank 156
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Aaron Fyke, Thin Line Capital: The Second Wave Of Cleantech Investing

socalTECH

The same thing happened with algae biofuel companies in the 2006 and 2009 time frame. social media, and everything else. Then, the only billion dollar businesses were new solar technology and greentech media. I want to know that you can serve real customers, immediately, without too much development into the future.

Invest 113
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Don’t drink your own Kool-Aid (surviving TC50)

Both Sides of the Table

We instructed customers about how eCommerce was going to change their future. It kind of reminds me a bit of how “social media experts&# are talking to customers today). Make sure you focus on what matters – your customers. Use social media to be sure people are aware of it.

Startup 310
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Interview with Mark Sylvester, Likeabilitee

socalTECH

How do you sort through all that social media activity you are driving, and figure out who really cares about what you're posting? Mark Sylvester sat down with us to talk about the new project, and how it's applying what they've learned building their visual analysis tools to the world of Facebook and social media.