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Reflections on 2016: Grant Hosford, codeSpark

socalTECH

This holiday season, we are again sharing the reflections on 2016 from Southern California's technology ecosystem. Grant Hosford: codeSpark's biggest news in 2016 was closing on $4.1M You can see all of our holiday reflections here. You can see all of our holiday reflections here.

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Reflections on 2016: Jaspar Weir, TaskUs

socalTECH

This holiday season, we are again sharing the reflections on 2016 from Southern California's technology ecosystem. Service solves your customer complaints for you in three easy steps: 1. You get a fair resolution and the business gets a happier customer.! Tell them what happened. They work on your behalf.

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Insights: Five Customer-Focused Trends for Companies in 2016

socalTECH

Today's contribution comes from Jaspar Weir , co-founder of Santa Monica-based TaskUs : Customers know what they want. In fact, eighty-nine percent of companies expect customer experience to be the most important factor as they compete for business in 2016, according to research firm Gartner. READ MORE>>.

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5 Keys to Ensuring Credibility, Trust, and Customers

Startup Professionals Musings

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

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Zadara Claims Record 2016 Results

socalTECH

Irvine-based cloud storage service provider Zadara Storage said Tuesday that it has seen record results in its fiscal 2016. That service puts storage on-site with its customers, but allows those customers to pay on a subscription basis only for storage used.

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Zadara Claims Records 2016 Results

socalTECH

Irvine-based cloud storage service provider Zadara Storage said Tuesday that it has seen record results in its fiscal 2016. That service puts storage on-site with its customers, but allows those customers to pay on a subscription basis only for storage used.

Sales 100
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Some Thoughts on Leadership Going into 2016

Both Sides of the Table

It’s a new year – 2016. A great leader knows customers and has direct relationships with them. She can anticipate reactions to price increases or product changes by customers and she can sustain competitive challenges because she knows the customer will stick by her. Chip Kelly had bunker mentality.

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