Startup Professionals Musings

MARCH 29, 2021

New generations of customers respond better to the “ participative ” approach, where they get to provide input via social media and the Internet. Some call it a move from always “ hunting ” for new customers in the wild, to “gardening” or nurturing loyalty and value from the ones you already have.

Customer 168

Customer Custom Marketing Social Media 168

Startup Professionals Musings

OCTOBER 29, 2021

Even before the recent pandemic, when more people began working remotely , I noticed the dynamics changing in many workplaces, both between employee interaction with peers, and interactions with customers. Use marketing, blogging, and industry conferences to get the message out. Measure results in terms of customer satisfaction.

Satisfaction 108

Satisfaction Outsource Study Platform 108

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. Online it may be time to take a formal position via blogs and interviews. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

JULY 7, 2021

Every customer or outside concern should be taken seriously as an opportunity to improve. You can remove items from your article or blog, but people do notice, and may escalate their concerns on another forum. Refrain from bringing up the past to new customers, and celebrate every success with all your constituents.

Social Media 144

Social Media Media Summary Satisfaction 144

Southern California Edison Blog

MAY 15, 2020

million in 2021 1. In 2021, the average person will spend an estimated 100 minutes watching online videos each day, a 19 percent increase from 84 minutes per day in 2019 2. CDNs allow enterprises to serve their customers or media consumers wherever they are, removing barriers of physical distance. in 2018 was 228.8

Content 63

Content Networking Media Demand 63