2022 Customer Satisfaction 
Startup Professionals Musings
MAY 16, 2022
I will highlight here just a few of the many lessons that they mention, and I also recommend, to get you started down the path to the satisfaction and success you dream about: Make sure some crazy ideas are added to your list. It does mean owning up to mistakes, pivoting, and really listening to customers, advisors, and industry experts.
Startup Professionals Musings
FEBRUARY 9, 2022
In my experience of many years as a business founder, consultant, and executive, I offer the following list of situations that always imply a real need for people and business leadership, and have the potential for long-term positive impact to your bottom line and business success: Your business image is slipping in the eyes of customers.
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Startup Professionals Musings
JULY 13, 2022
You may feel good when that first burst of customers arrives, but don’t assume that “ word of mouth ” and those early adopters will grow your business to match your dreams of success. In these days of global competition via multiple channels, you need continuous marketing to find more customers. They won’t find you.
Startup Professionals Musings
OCTOBER 31, 2022
Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. It’s important to remember that your passion for a new idea needs to be supported by market research and customer feedback , before you will get the credibility and support you expect to work at this stage.
Startup Professionals Musings
APRIL 16, 2022
by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Occupational satisfaction. Marty Zwilling First published on Inc.com on 4/1/2022.
Startup Professionals Musings
JUNE 17, 2022
Passion is great, but it must be backed by data, confirming a real problem and customers willing and able to pay for your solution. Able to maintain customer trust and team confidence. I look for an intent and an ability to generate trust by delighting customers, as well as your team.
Startup Professionals Musings
JUNE 5, 2022
The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents , as well as customers. It doesn’t matter if the impending crisis was caused by your mistake, or your team, or was a fluke accident, you win trust by accepting responsibility for how it has affected customers and apologize.
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