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7 Rules for Savvy Customer Service Required Today

Startup Professionals Musings

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. Great startups are getting ahead of the game with “anticipatory customer service,” like providing smart phone access to product and account data to head off complaints. This exemplary customer service is just savvy marketing.

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Thanks to socalTECH's Sponsors and Advertisers!

socalTECH

Looking to reach Southern California's high tech executives and. socalTECH.com offers up continuous coverage of Southern California's growing high. tech economy, with interview with the movers and shakers in the industry, coverage of. PricewaterhouseCoopers' Vision To Reality Program for Emerging Tech Companies.

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With a $10.2M Boost, YourMechanic Aims At Mobility Fleet Market

Xconomy

Every month, there’s news of another partnership among carmakers like GM and tech companies such as Uber, as they vie for dominant roles in a transportation future where individual car ownership may largely give way to rides-on-demand from fleets of autonomous and tech-enabled vehicles. Read more » Reprints | Share:

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Insights and Opinions: Ten vision tests for sucess

socalTECH

Dave has recently started blogging on his site at Berkonomics.com. If your vision is for a product or service that fills a need in a mature industry, you may be flying against the prevailing winds as a market shrinks over time, taking your business with it. and is a partner in Trenchant Ventures, LLC. Where in industry life cycle?

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Social Media Faking It – Cheaper Than You May Think, But Still Not Worth It

InfoChachkie

As a bonus, you''ll also enjoy a robust number of Pinterest, Tumbler and Instagram followers and you''ll still have room in your budget for 250 comments on your blog and about 100,000 views on Vimeo. In addition to high-tech tools, there are variety of common sense ways to assess the veracity of someone''s social media empire.

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Insights and Opinions: Ten vision tests for success

socalTECH

Dave has recently started blogging on his site at Berkonomics.com. If your vision is for a product or service that fills a need in a mature industry, you may be flying against the prevailing winds as a market shrinks over time, taking your business with it. and is a partner in Trenchant Ventures, LLC. Where in industry life cycle?

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How To Begin Using Social Media In Your Business

Startup Professionals Musings

A most valuable tool is WordPress or TypePad for blogging. You need these to add the human element to your business or service. Of course, if you found this blog though your own initiative, I have to give you credit for being ahead of the pack. So print it off and deliver it to a friend who is not so high-tech.