Startup Professionals Musings

SEPTEMBER 22, 2023

Chip Bell and Ron Zemke, who are experts in this area, provide some of the best specific insights I’ve seen, in the classic book “ Managing Knock Your Socks Off Service.” Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Know your customers intimately. Marty Zwilling

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

JULY 16, 2022

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Over 16 percent of workers are still actively disengaged , and half have left at least one job because they hated their boss. Benton and Kylie Wright-Ford.

Customer 152

Customer Custom Coach Satisfaction 152

Startup Professionals Musings

DECEMBER 13, 2020

I remember the classic book, “ Driven to Delight ,” by Joseph A. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result. Your competition is global, so today’s customers are demanding world-class service. Set the expectation for continuous improvement.

Customer 168

Customer Custom Services Startup 168

TechCrunch LA

SEPTEMBER 21, 2019

Landline , the operator of a bus network in the Midwest, is one of the latest companies to raise venture capital. The company is actually based out of LA, too, but has completed its initial launch in Minnesota, where there’s greater demand for short-term bus travel. WordPress parent company Automattic secures $300M.

Services 207

Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

APRIL 11, 2022

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. Investors will demand clear channel definitions. Then there is the follow-up to provide customer support and satisfaction. Customer relationships.

Funding 133

Funding Activity Customer Custom 133

Startup Professionals Musings

APRIL 6, 2022

You won’t often find that recommended by consultants, so I was pleasantly surprised to see the key points highlighted in a new book, “ Self-Made Boss ,” by Jackie Reses and Lauren Weinberg. Even a successful bigger business will bring additional responsibilities, new competition, and more demands on your time.

Satisfaction 92

Satisfaction Training Customer Custom 92

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone. This is a tough challenge for every coach and mentor.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

JANUARY 8, 2021

Chip Bell and Ron Zemke, who are experts in this area, provide some of the best specific insights I’ve seen, in the classic book “ Managing Knock Your Socks Off Service.” Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Know your customers intimately. Marty Zwilling.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

FEBRUARY 19, 2020

In my business of mentoring new entrepreneurs and advising small company owners, I recognize that most don’t start as experienced leaders, and most don’t realize that people leadership is a primary key to their future success. I just completed a new book, “ The Self-Evolved Leader ,” by Dave McKeown.

Develop 124

Develop Development Technical Advisors Satisfaction 124

Startup Professionals Musings

DECEMBER 21, 2019

Here are some examples from their book and my experience of the many indicators, challenges that entrepreneurs will probably recognize, which highlight the value and need for increased focus on the human element: Collaborative team sessions seem to drag on. Demand for coaching, counseling, and discipline training is high.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

DECEMBER 19, 2022

Indeed, there are many self-assessment tools available online, but I was more impressed with insights provided in a classic book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. This often happens when a Level A company goes public.

Entrepreneur 110

Entrepreneur Organization Customer Custom 110

Startup Professionals Musings

DECEMBER 25, 2022

I remember a classic book by MJ Gottlieb, “ How To Ruin A Business ,” that highlights failures. If your product is really new and disruptive, make sure you have supply to meet the demand at rollout, and a patent to prevent others from jumping in quickly. The advice you don’t get can’t save your company. Marty Zwilling.

Startup 100

Startup Technical Review Entrepreneur Customer 100

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Customers won’t know that vendors are not employees of your company. Outsourcing can give your startup a more mature image.

Outsource 123

Outsource Startup Technical Review Training 123

Startup Professionals Musings

MAY 24, 2019

I just finished a new book, “ It’s The Manager ,” by Jim Clifton and Jim Harter, leaders at Gallup, who have assembled feedback from the largest study of its kind, including over 37 million people from businesses around the world. Team members want development plus satisfaction. They want personal and career development.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

DECEMBER 27, 2019

Thus I was pleased to see the evidence confirming that perspective in a new book, “ The Amazon Management System ,” by Ram Charan and Julia Yang. At Amazon, Jeff Bezos leads a relentless drive to invent dramatic new ways to delight customers, not waiting for customer demands or competitors to show the way.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

MARCH 27, 2020

Indeed, there are many self-assessment tools available online, but I was more impressed with insights provided in a classic book “ What Motivates Me: Put Your Passions to Work ,” by Adrian Gostick and Chester Elton. People see you as great for demanding customers and team bonding. This often happens when a Level A company goes public.

Entrepreneur 126

Entrepreneur Organization Customer Custom 126

Startup Professionals Musings

JULY 13, 2019

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. Investors will demand clear channel definitions. Then there is the follow-up to provide customer support and satisfaction. Customer relationships.

Activity 100

Activity Customer Custom Resource 100

Startup Professionals Musings

OCTOBER 9, 2019

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Over 16 percent of workers are still actively disengaged , and half have left at least one job because they hated their boss. Benton and Kylie Wright-Ford.

Customer 92

Customer Custom Coach Satisfaction 92

Startup Professionals Musings

MARCH 30, 2020

I remember a classic book by MJ Gottlieb, “ How To Ruin A Business ,” that highlights failures. If your product is really new and disruptive, make sure you have supply to meet the demand at rollout, and a patent to prevent others from jumping in quickly. The advice you don’t get can’t save your company. Marty Zwilling.

Startup 125

Startup Technical Review Entrepreneur Customer 125

Startup Professionals Musings

MAY 10, 2019

The classic example from several years ago was United Airlines not staying tuned in to social media, resulting in a unrecoverable customer problem causing great damage to their reputation, escalating to countless articles , and even a book, “ United Breaks Guitars.” Demand professional business skills and customer advocacy.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

JANUARY 10, 2018

As a business advisor, one of the things I see most often as a drag to productivity and growth is employees who, despite their best efforts, can’t change things that they know are hurting the company. Yet every CEO I know believes that his team is motivated and empowered to make the business better for both customers and the company.

Startup 62

Startup Organization Customer Custom 62

Startup Professionals Musings

OCTOBER 20, 2019

These are responding to the demands of this new world for collaboration, trust, and transparency. In fact, Conscious Capitalism companies, for example, historically have outperformed the S&P 500 index by a factor of ten. They may not have noticed the wave of “open businesses,” spawned by the Internet and social media.

Organization 52

Organization Social Media Examples Customer 52

InfoChachkie

DECEMBER 30, 2013

For instance, a friend of mine found it difficult, as a young engineer, to establish a relationship with his company''s CTO. The CTO''s calendar was booked solid, except for lunch, which he spent running. Good mentors are in demand and they will quickly lose patience if you do not adequately appreciate their time and attention.

CTO Coach 241

CTO Coach Mentor Activity Satisfaction 241

Startup Professionals Musings

SEPTEMBER 27, 2019

Even companies with long-established and well-respected brands, such as Apple and Amazon, can’t afford to rest on their laurels. According to experts , as many as 50 percent of the existing S&P 500 companies will be pushed aside in the next 10 years, and the lifespan of successful companies is getting shorter and shorter.

Ideas 77

Ideas Customer Custom Competition 77

Startup Professionals Musings

DECEMBER 5, 2013

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. I believe this option will spread quickly to other companies, states and countries. By adding to perceived value, it can attract more sophisticated and demanding customers less expensively and more quickly.

Startup 101

Startup Organization Entrepreneur Customer 101

Startup Professionals Musings

AUGUST 15, 2015

Here are some examples from their book and my experience of the many indicators, challenges that entrepreneurs will probably recognize, which highlight the value and need for increased focus on the human element: Collaborative team sessions seem to drag on. Demand for coaching, counseling, and discipline training is high.

Startup 103

Startup Training Coach Entrepreneur 103

Startup Professionals Musings

APRIL 22, 2015

These are responding to the demands of this new world for collaboration, trust, and transparency. In a recent book by David Cushman with Jamie Burke, “ The 10 Principles of Open Business ,” the authors contend that many recent success stories in business, including Google, Apple, and Amazon, were built on at least one open business principle.

Startup 99

Startup Organization Social Media Customer 99

Startup Professionals Musings

NOVEMBER 5, 2014

I just finished a new book by MJ Gottlieb, “ How To Ruin A Business ,” that highlights this approach. If your product is really new and disruptive, make sure you have supply to meet the demand at rollout, and a patent to prevent others from jumping in quickly. The advice you don’t get can’t save your company. Marty Zwilling.

Entrepreneur 109

Entrepreneur Technical Review Startup Satisfaction 109

Startup Professionals Musings

OCTOBER 24, 2012

But very quickly, it is becoming obvious to startups that the value and satisfaction exceeds the costs. I believe this option will spread quickly to other companies, states and countries. By adding to perceived value, it can attract more sophisticated and demanding customers less expensively and more quickly.

Startup 100

Startup Organization Customer Custom 100

Startup Professionals Musings

FEBRUARY 4, 2018

Here are some examples from their book and my experience of the many indicators, challenges that entrepreneurs will probably recognize, which highlight the value and need for increased focus on the human element: Collaborative team sessions seem to drag on. Demand for coaching, counseling, and discipline training is high.

Training 55

Training Coach Startup Entrepreneur 55

Startup Professionals Musings

NOVEMBER 12, 2017

These are responding to the demands of this new world for collaboration, trust, and transparency. Establish vehicles, like a formal customer satisfaction program, to recognize and reward staff and customers for sharing what they can do to help you. Shared knowledge packaging (shareability). Strive to treat them as genuine partners.

Organization 57

Organization Social Media Customer Custom 57

Startup Professionals Musings

MARCH 13, 2014

These are responding to the demands of this new world for collaboration, trust, and transparency. In a new book by David Cushman with Jamie Burke, “ The 10 Principles of Open Business ,” the authors contend that many recent success stories in business, including Google, Apple, and Amazon, were built on at least one open business principle.

Organization 93

Organization Social Media Customer Custom 93

Startup Professionals Musings

OCTOBER 7, 2017

We have all heard the examples of the great new company cultures, popularized by Google, Zappos, and Facebook, which seem to imply that company perks are the secret to success. Only 13 percent of workers are fully engaged, and half have left a job because they hated their boss. Benton and Kylie Wright-Ford.

Entrepreneur 59

Entrepreneur Customer Custom Coach 59

Startup Professionals Musings

JULY 9, 2017

The canvas is a visual chart with elements describing your value proposition, structure, finances, and customers, to help companies identify and align business activities. Now I see in a new book, “ Business Models for Teams ,” by Tim Clark and Bruce Hazen, an extension of this process to down inside the venture, for teams and individuals.

Funding 57

Funding Startup Activity Customer 57

Startup Professionals Musings

DECEMBER 6, 2015

I remember a recent book by MJ Gottlieb, “ How To Ruin A Business ,” that highlights failures. If your product is really new and disruptive, make sure you have supply to meet the demand at rollout, and a patent to prevent others from jumping in quickly. The advice you don’t get can’t save your company. Marty Zwilling.

Technical Review 60

Technical Review Entrepreneur Startup Satisfaction 60

Startup Professionals Musings

MAY 1, 2012

They did a series of interviews with CEOs to understand how technology companies create success, and why most fail. They found many similarities between the companies that are winning in the marketplace and those that are struggling. The best companies create solutions that are narrow and deep. Simple is smart.

Customer 89

Customer Custom Organization Summary 89

Startup Professionals Musings

FEBRUARY 22, 2011

They did a series of interviews with CEOs to understand how technology companies create success, and why most fail. They found many similarities between the companies that are winning in the marketplace and those that are struggling. The best companies create solutions that are narrow and deep. Simple is smart.

Startup 93

Startup Organization Customer Custom 93