Startup Professionals Musings

SEPTEMBER 22, 2023

You have to start with hiring only people who are willing and able to make serious customer service happen. Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Make sure you know and communicate well exactly what you mean by high-quality service.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MARCH 18, 2023

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. Tends to hire helpers and not develop talent. This may cause a wonderful 90-day spike in performance, but in the end often sabotages their original vision.

Startup 82

Startup Ideas Organization Entrepreneur 82

InfoChachkie

OCTOBER 24, 2011

As Guy Kawasaki pointed out in our recent conversation , “…it is cheaper than ever to start a company. If there was ever a time to start a company, this is it.”. Determining the perfect moment to enter the startup market, whether by creating a company or joining an ongoing venture, is akin to timing the financial markets. “The

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

JANUARY 8, 2021

You have to start with hiring only people who are willing and able to make serious customer service happen. Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Make sure you know and communicate well exactly what you mean by high-quality service.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

JULY 15, 2020

Very few entrepreneurs can play both roles, so find a partner or hire an integrator to help. These are the timeless principles that must guide all hiring, marketing, and execution decisions. There are also many more stories of companies that pivoted too late. Increase you focus on coaching, training, and mentoring.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

AUGUST 31, 2022

I see that model changing today to one of team collaboration and decision making, per companies such as Amazon, Google, and Zoom. Modern companies like Amazon credit much of their growth and success to rewarding of change innovations, including failures. You will find improved morale and satisfaction all around as well.

Organization 105

Organization Mentor Startup Training 105

Startup Professionals Musings

JUNE 17, 2020

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. Tends to hire helpers and not develop talent. This may cause a wonderful 90-day spike in performance, but in the end often sabotages their original vision.

Startup 131

Startup Ideas Organization Entrepreneur 131

Startup Professionals Musings

JANUARY 18, 2023

With pervasive access to social media, customers no longer differentiate poor product repair and replacement from a poor shopping experience or customer usage satisfaction. In reality, many companies now offer a “ clicks and bricks ” business model, with shopping online, and then completing the purchase and support at a physical location.

Competition 109

Competition Services Customer Custom 109

Startup Professionals Musings

JANUARY 15, 2020

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. Leadership brand development.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

OCTOBER 27, 2017

The best leaders are highly focused on hiring only the right people, and modelling a high level of trust and respect. Real leaders improve the readiness, training, and preparation for these events, so that circumstances are not a source of pain, but are expected and can be accomplished with personal satisfaction.

Satisfaction 55

Satisfaction Coach Mentor Training 55

Startup Professionals Musings

JUNE 18, 2017

Hire, coach, and train everyone on the team to focus on communication. Company and organizational values must be aligned with employee and customer personal values, or your execution won’t work, no matter what the purpose. By focusing on both employee as well as customer satisfaction, you will balance purpose with execution.

Satisfaction 56

Satisfaction Customer Custom Startup 56

Startup Professionals Musings

MAY 5, 2019

All prefer more flexible hours, the chance to work from home, and the traditions of lifetime loyalty to one company no longer apply. Loyalty to a given company now has to be inspired rather than assumed. Measuring attendance-only from nine-to-five is not satisfying or productive for the company or the team. Marty Zwilling.

Develop 86

Develop Development Mentor Coach 86

Startup Professionals Musings

JULY 4, 2016

Personal satisfaction also ranked close behind, with 70% of respondents claiming it was a key advantage to running their own business. This indicates that lifestyle and satisfaction factors are often more important than financial ones. Entrepreneurs love the continuous challenges of a startup, and the satisfaction of solving them.

Entrepreneur 55

Entrepreneur Startup Satisfaction Competition 55

Startup Professionals Musings

DECEMBER 25, 2013

Almost nine in ten respondents (87%) found benefits from running or working in a small company, like flexible working hours and being in control of your life. This indicates that lifestyle and satisfaction factors are usually more important than financial ones. Hiring and firing decisions are hard, and that’s just the beginning.

Entrepreneur 101

Entrepreneur Startup Satisfaction Study 101

Startup Professionals Musings

OCTOBER 10, 2015

Companies that have focused on sustainability and social responsibility, in addition to ethical business practices, such as Patagonia and Zappos , claim more than three times the return of average companies over the last 10 years. Manage your company based on long-term priorities. Be a coach, rather than a dictator.

Entrepreneur 102

Entrepreneur Training Demand Customer 102

Startup Professionals Musings

DECEMBER 25, 2012

More than nine in ten respondents (91%) found benefits from running or working in a small company, like flexible working hours and being in control of your life. This indicates that lifestyle and satisfaction factors are usually more important than financial ones. Hiring and firing decisions are hard, and that’s just the beginning.

Entrepreneur 93

Entrepreneur Startup Satisfaction Study 93

Startup Professionals Musings

JULY 18, 2015

This may work for big companies who have specialized staffs, but it doesn’t work for startups and small businesses who are already understaffed and overloaded. Businesses stopped hiring for lifetime commitments some time ago, as markets change so rapidly and companies need to tune their workforce for changing economic conditions.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

JUNE 17, 2015

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. Tends to hire helpers and not develop talent. This may cause a wonderful 90-day spike in performance, but in the end often sabotages their original vision.

Startup 99

Startup Ideas Organization Entrepreneur 99

Startup Professionals Musings

NOVEMBER 4, 2015

The key elements of leadership in a company, both individual and organizational, are less tangible, but very critical in setting a market value for investment, acquisition, or going public. For startups, the entrepreneur and founder is almost always the face of the company. Leadership brand development.

Technical Review 100

Technical Review Organization Coach Invest 100

Startup Professionals Musings

APRIL 8, 2013

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Why not learn what you can from companies like Apple, who are leading the way with great growth and a great culture?

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

DECEMBER 25, 2010

Related reasons, like personal satisfaction also ranked close behind, with 70% of respondents claiming it was a key advantage to running their own business. This indicates that lifestyle and satisfaction factors are often more important than financial ones. Hiring and firing decisions are hard, and that’s just the beginning.

Entrepreneur 92

Entrepreneur Satisfaction Startup Competition 92

Startup Professionals Musings

JULY 4, 2011

Personal satisfaction also ranked close behind, with 70% of respondents claiming it was a key advantage to running their own business. This indicates that lifestyle and satisfaction factors are often more important than financial ones. Entrepreneurs love the continuous challenges of a startup, and the satisfaction of solving them.

Entrepreneur 95

Entrepreneur Startup Satisfaction Competition 95

Startup Professionals Musings

MAY 14, 2014

Almost nine in ten respondents (87%) found benefits from running or working in a small company, like flexible working hours and being in control of your life. This indicates that lifestyle and satisfaction factors are usually more important than financial ones. Hiring and firing decisions are hard, and that’s just the beginning.

Startup 92

Startup Tips Satisfaction Entrepreneur 92

Startup Professionals Musings

MARCH 4, 2012

One of the big advantages of being an entrepreneur and starting your company from scratch is that you get to set the culture, which is much easier than changing the culture of an existing business. Why not learn what you can from companies like Apple, who are leading the way with great growth and a great culture?

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

JULY 13, 2018

During my early years of managing in business, I always assumed that if I hired and trained the smartest and most experienced people I could find, I would get outstanding productivity. The research shows that senior leaders at these companies focus more on an efficiency culture, team makeup, and remove more obstacles to team productivity.

Technical Review 51

Technical Review Startup Training Netflix 51

Startup Professionals Musings

APRIL 30, 2017

All prefer more flexible hours, the chance to work from home, and the traditions of lifetime loyalty to one company no longer apply. Loyalty to a given company now has to be inspired rather than assumed. Measuring attendance-only from nine-to-five is not satisfying or productive for the company or the team.

Mentor 61

Mentor Coach Satisfaction Product 61

Startup Professionals Musings

JUNE 18, 2016

To compensate, every visionary entrepreneur needs to find a partner who gets great satisfaction from results, and loves the discipline of making things happen on a day-to-day basis. Tends to hire helpers and not develop talent. This may cause a wonderful 90-day spike in performance, but in the end often sabotages their original vision.

Startup 55

Startup Entrepreneur Ideas Organization 55

Startup Professionals Musings

JUNE 21, 2013

You have to start with hiring only people who are willing and able to make serious customer service happen. Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. Train and coach continuously. Make sure you know and communicate well exactly what you mean by high-quality service.

Customer 92

Customer Custom Startup Services 92