Coach Customer Demand Social Media 
Startup Professionals Musings
MAY 1, 2022
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!
Startup Professionals Musings
JANUARY 23, 2022
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.
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Startup Professionals Musings
MAY 31, 2023
These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Loners need not apply. Find what works for you.
Startup Professionals Musings
AUGUST 4, 2019
You can have the best technology, but if customers don’t know you exist, or they don’t know how your technology solves a real problem for them, your startup will fail. How many customers will have any idea what this means to them? I like the guidance from marketing coach David Newman’s classic book “ Do It!
Startup Professionals Musings
MARCH 30, 2022
Leaders with this “be bold” mindset are willing and able to take radically unique direction-setting actions in the face of today’s pace of change and customer demands. You must build a foundation of trust to get the relationships you need for honest communication, focus on the future, and real coaching on how to improve the business.
Startup Professionals Musings
MARCH 13, 2023
Of course, you should always be available and willing to coach members when requested, or share your experience and skill. Too many teams I know live in constant fear of unjustified reprisals and repeated demands. Don’t try to micro-manage every team assignment. Don’t hide behind negative emotions and outbursts.
Startup Professionals Musings
APRIL 22, 2019
In addition, today’s customers judge a company by perceived people relationships through social media, phone conversations, and sales experiences. Customers demand more engagement and flexibility. People-centric leaders drive ownership and engagement down to their customer-facing team members.
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