Startup Professionals Musings

AUGUST 16, 2023

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews.

Coach 93

Coach Satisfaction Resource Entrepreneur 93

Startup Professionals Musings

SEPTEMBER 22, 2017

Business productivity is all about having the right people, even though I’m bombarded daily with online tools and mobile apps that promise to solve every problem with automation and data. In reality, business success and satisfaction is about doing the right things at the right time, which requires leadership and coaching.

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Coach Training Summary Tool 57

Startup Professionals Musings

APRIL 24, 2017

We all know some peers in business who could use some coaching to unleash their potential and optimize performance, but would you know how to do the job if they asked you for help? In an effort to help myself, I read a new book on this topic, “ The Master Coach ,” by Gregg Thompson. Self-centered members need coaching.

Coach 54

Coach Satisfaction Organization Guide 54

Startup Professionals Musings

JUNE 30, 2021

Some are great product leaders and innovative technologists, others are leaders in creating new business models , a few can assemble great teams , but only the rare exception can do all three. A community requires two-way communication and respect – including advisors, partners, and customers. The time to get started is now.

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Coach Startup Resource Competition 162

Startup Professionals Musings

SEPTEMBER 22, 2023

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Competition 99

Competition Services Startup Training 99

Startup Professionals Musings

MAY 31, 2023

These haven’t changed much over the years, but still seem to be often overlooked by business professionals and leaders in their haste to keep up with peers, competitors, and customers in today’s volatile environment. Timely follow-up on customer and team member requests. Stretch here also increases job satisfaction.

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Startup Satisfaction Technical Review Ideas 121

Startup Professionals Musings

JANUARY 18, 2023

Customer service has traditionally been focused on the resolution of complaints , primarily after a transaction. My recommendations always include adopting a customer mindset, as well as the following steps: Accept today’s definition of relevant customer support. Treat every customer exceptionally before they complain.

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Competition Services Customer Custom 109

Startup Professionals Musings

SEPTEMBER 25, 2022

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 142

Training Coach Startup Entrepreneur 142

Startup Professionals Musings

DECEMBER 7, 2020

I saw the key ones outlined well in the classic book, “ Creating High Performers ,” by William Dann, a leading coach to experienced CEOs. Your standards for product quality, sales growth, and customer satisfaction must be documented and reviewed prior to results and performance reviews.

Entrepreneur 120

Entrepreneur Coach Satisfaction Resource 120

Startup Professionals Musings

JANUARY 29, 2021

Here are the key reasons that I recommend that aspiring leaders focus on people before process: Customers judge the business by the people quality. Whether it be in person, on the phone, or implied in your marketing, your people and their engagement level is the key driver of customer loyalty, advocacy, and sales growth.

Satisfaction 154

Satisfaction Demand Resource Competition 154

Startup Professionals Musings

JANUARY 8, 2021

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience has not improved. You have to start with hiring only people who are willing and able to make serious customer service happen.

Startup 154

Startup Training Customer Custom 154

Startup Professionals Musings

APRIL 16, 2022

Yet I find, as a mentor and outside consultant, that many of you focus only on working conditions and compensation as the key factors determining team engagement , health, and productivity. by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. Occupational satisfaction.

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Technical Review Mentor Social Media Customer 141

Startup Professionals Musings

SEPTEMBER 10, 2023

Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Do unto others as you would have them do unto you.

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Email Activity Product Social Media 96

Startup Professionals Musings

APRIL 8, 2019

Image via Wikipedia The challenge for all of us in business is to improve competitiveness by improving employee productivity and reducing costs. According to Gartner , one of the biggest drags on productivity is employee engagement, still hovering around 30 percent, and costing our businesses over $450 billion per year.

Tips 96

Tips Satisfaction Training Mentor 96

Startup Professionals Musings

OCTOBER 14, 2022

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 129

Technical Review Funding Organization Coach 129

Startup Professionals Musings

JULY 30, 2023

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Every business purpose must be customer-centric and even altruistic. Increase ownership thinking on business efficiency.

Entrepreneur 85

Entrepreneur Customer Custom Competition 85

Startup Professionals Musings

AUGUST 30, 2023

In this context, I was impressed with the insights provided in a new book, “ Stay Sane In An Insane World ,” by peak performance coach Greg Harden. Listen to your team, mentors, and customers to recognize real successes and failures, and surround yourself with people who can fill in the gaps. We all have strengths and weaknesses.

Mentor 104

Mentor Startup Coach Satisfaction 104

Startup Professionals Musings

FEBRUARY 24, 2021

For many, it’s hard to make the switch from that top-down order-giving culture, and it’s hard to find the time to recruit and coach the new team members you need to scale the business to success. You need them to make a personal commitment to customer service, improved quality, and change to improve the future.

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Startup Customer Custom Ideas 147

Startup Professionals Musings

MAY 11, 2019

You don’t like it, millennials won’t put up with it, and current productivity levels at work continue to decline. She has lived and worked in five countries, and consulted with major corporations, as well as startups, in transforming their workplaces to be more productive as well as more satisfying. Sophie Wade.

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Company Companies Coach Satisfaction 78

Startup Professionals Musings

NOVEMBER 25, 2022

The first electric bulb was actually invented by Sir Joseph Wilson Swan, who demonstrated the concept, but gave up trying to develop a practical product after only three attempts. A first step is empowering yourself to achieve success and feel satisfaction from doing your job. Thomas Edison is a classic example.

Startup 122

Startup Satisfaction Summary Coach 122

Startup Professionals Musings

NOVEMBER 9, 2020

Even if you were an “A-Player” in your previous organization (top 10-percent performer, high integrity, exceeds on commitments), you had peers and executives around you to provide coaching and keep you centered. Every business purpose must be customer-centric and even altruistic. Increase ownership thinking on business efficiency.

Entrepreneur 159

Entrepreneur Customer Custom Competition 159

Startup Professionals Musings

MARCH 13, 2023

It is key to employee engagement, a positive culture , and the productivity necessary to survive and thrive in this rapidly changing worldwide economy which challenges every business today. Of course, you should always be available and willing to coach members when requested, or share your experience and skill.

Satisfaction 108

Satisfaction Social Media Coach Training 108

Startup Professionals Musings

MAY 2, 2022

They are not having the impact they expected, and they are not feeling the personal satisfaction they need for next level motivation. This is a tough challenge for every coach and mentor. Your team will quickly sense your insights and sincerity , leading to greater impact and satisfaction by everyone.

Entrepreneur 90

Entrepreneur Satisfaction Coach Mentor 90

Startup Professionals Musings

SEPTEMBER 3, 2021

Today, with the Internet and social media, if you aren’t visible in a positive way to everyone, including customers, your leadership efforts will be lost. You need to be visible in marketing efforts, viral videos, and interactions with key customer segments. Build relationships with known business leaders.

Mentor 145

Mentor IBM IBM Social Media 145

Startup Professionals Musings

JUNE 5, 2022

The challenge for each of you is to get it handled quickly and effectively, without losing the trust of constituents , as well as customers. I have found that micro-management can be especially productive if you are working with a first-time or unique situation, or working with a new team with little experience.

Develop 138

Develop Development Coach Satisfaction 138

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

AUGUST 27, 2022

The classic book, “ Hunting in a Farmer's World: Celebrating the Mind of an Entrepreneur ,” by serial entrepreneur and business coach John F. In business, entrepreneurs hunt for new innovative solutions to problems, new ways of beating competitors, new markets, and new customers. They build businesses as their lifestyle, not as a job.

Entrepreneur 124

Entrepreneur Marketing News Slides 124

Startup Professionals Musings

MAY 24, 2019

The result is lost productivity and a poorly engaged work force. Team members want development plus satisfaction. Your people will expect more coaches than bosses. They demand to be valued as individuals, and coached to understand and build their strengths, rather than treated as soldiers and directed to march into battle.

Coach 95

Coach Technical Review Satisfaction Examples 95

Startup Professionals Musings

OCTOBER 9, 2020

By hiring contract experts, less oversight and coaching is needed. Today you need that budget for market fluxuations, pandemics, and product updates. Higher worker engagement and satisfaction. Thus they feel more fulfilled, more productive, and more in control of their lives.

Competition 168

Competition Startup Demand Training 168

Startup Professionals Musings

OCTOBER 13, 2023

I believe that a fully engaged team is the key to both productivity and agility in the face of change. You must give them a strong sense of self-efficacy by championing autonomy, encouraging them to think big, and coaching them on areas to improve. You need both to create better outcomes and increase job satisfaction.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

DECEMBER 25, 2020

Yet there is more and more evidence that jumping tasks on every alert for a new email, text, or phone call actually decreases overall productivity. Practicing these will ensure greater productivity, less stress, more job satisfaction, and an improved overall sense of well-being. Do unto others as you would have them do unto you.

Email 170

Email Activity Social Media Coach 170

Startup Professionals Musings

DECEMBER 21, 2019

Most entrepreneurs assume that success is dependent on their product expertise, coupled with some knowledge of how to run a business. There is more and more evidence that a more human-centered or heart-centered leadership yields the best results with your team and with customers in the long run.

Training 123

Training Coach Startup Entrepreneur 123

Startup Professionals Musings

JULY 15, 2020

Many of the entrepreneurs like you that I have met in my role as a business advisor are really product creators versus business creators, convinced that a great product will generate a great business. In most businesses, this means selling something, and proving that your product or service has value.

Metrics 140

Metrics Entrepreneur Coach Satisfaction 140

Startup Professionals Musings

FEBRUARY 26, 2021

With some coaching and mentoring from other leaders, I was able to do it myself, so I know you can do it too, by committing to the following strategies: Train yourself to always look for positives, not negatives. Take satisfaction from wins to balance against setbacks. Write down your top 5 core values and review them often.

Coach 137

Coach Training Satisfaction Mentor 137

Startup Professionals Musings

NOVEMBER 10, 2021

The result is a loss of trust by your team, increased volatility, and lower productivity by all members of the team. Unfortunately, I often see goal misalignments with teams, such as marketing measured on sales volume, or sales measured on customer retention. Delegate control commensurate with accountability.

Startup 132

Startup Training Metrics Examples 132

Startup Professionals Musings

JANUARY 15, 2020

Investors, partners, team members, and customers implicitly value or devalue a startup based on the leader’s physical presence, emotional identity, social skills, intellectual agility, moral values, and past performance in the domain. I have paraphrased his key points here as follows: Leader personal impact. Leadership brand development.

Technical Review 124

Technical Review Organization Coach Invest 124

Startup Professionals Musings

JUNE 12, 2020

A good way to start is to create and communicate bite-sized milestones toward your end objective, including product development stages, customer threshold targets, and funding achievements. These days, even customers look for businesses who create a social or environmental impact, and flock to support them.

Startup 127

Startup Coach Satisfaction Training 127