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Does your team know your playbook?

Berkonomics

From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. Again, there is a great parallel in football coaching.

Coach 192
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Where’s your team playbook? Hmm?

Berkonomics

From experience and from information about the competition, a coach creates a playbook that contains detailed plans for actions or plays that the entire team must know without question and execute without pause in order to win games and advance toward the playoffs. Again, there is a great parallel in football coaching.

Coach 120
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Technology Roles in Startups

SoCal CTO

Forms Augmenting the team can take various forms: Consulting – defining how to attack particular issues, possibly directly planning Coaching – advising on how to approach particular issues Manage – lead members Execute – take on specific activities Again, this is fairly fuzzy, but it comes down to having mutual expectations.

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8 Initiatives To Heighten Your Customer’s Experience

Startup Professionals Musings

It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Train and coach continuously. This means articulating and living the customer service mindset for the team, in front of customers and in the board room.

Startup 154
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Choose Your VC Investor Carefully

Both Sides of the Table

There are people like Gus Tai who any entrepreneur who’s worked with him well tell you is that he has helped coach them into building a great business. They’re easily impressed when you’re selected for TechCrunch50 but not easily engaged in a detailed discussion about your conversion metrics.

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Interview with Jonathan Lehmann and James Chung, KarmaGoat

socalTECH

Jonathan Lehmann: I was awarded the Larry Wolfen Entrepreneurial Spirit Award at UCLA, after getting amazing coaching from Matt Ridenour in our business plan development class. That was the basic, preliminary insight into KarmaGoat. When did you create the business? We have a really good team that brought this site up.

UCLA 256
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10 Keys To Raising Your New Venture Funding Potential

Startup Professionals Musings

In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.