6 Keys To Enchanting Your Customers With Your Service
Startup Professionals Musings
DECEMBER 13, 2020
The challenge is to transform and hardwire your entire team to think in these terms, rather than the default focus on distinct towers of product quality, closing the sale, or fixing a complaint. Michelli, with inspiring stories on how one well-known company, Mercedes-Benz, made the transition and is profiting as a result.
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