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Why Most of Your Assumptions About Phone Calls are Wrong

Both Sides of the Table

In fact 61% of all mobile searches where a customer contacts a business it is via a phone call (source: Google). It’s why the first company I ever invested in as a VC – Invoca – just announced a $20 million funding by Accel Partners. Google knows it. Much more data in the full post. THE FULL STORY. PHONE CALLS.

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An Enchanting Conversation With Guy Kawasaki

InfoChachkie

I even plan to use it in my upcoming UC Santa Barbara Entrepreneurial Selling class. When I wrote Enchantment, I knew that the social media would be wrong – if I were to write either of the books today, I would have a whole section on Google+. I think Google+ is a great, great mechanism for enchanting people.”.

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A Guide to Using Authority & Social Proof in Fund Raising

Both Sides of the Table

I recently read a book I’d highly recommend to every reader of this blog called “ Yes, 50 Scientifically Proven Ways to be Persuasive &# by Robert B. John gave me the book after I spoke at his entrepreneurship class at UCSB. He first worked hard to get him to be an advisor to the company.

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What Startups Can Learn About PR and Crisis Management

Both Sides of the Table

I was recently approached by Fast Company to comment on “crisis management&# at startups in the wake of the Airbnb “ranksackgate&# story. I agreed to do the interview because the story was about what other companies can learn rather than about airbnb in particular. What are the teachable moments? Know Your Key Messages.

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Creating the Next Generation of US Employees. My Investment in Treehouse

Both Sides of the Table

I’ve just completed an investment in Ryan Carson’s new company, TreeHouse. I know readers of this post aren’t in that demo but that’s what the data says. TreeHouse is also a video company. Yet nearly every major tech company or major company hiring tech people have open recs.

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Venture Outlook 2016

Both Sides of the Table

On the one hand innovation is clearly at an all time high unleashed by smart phones, fast telecom networks, social networks that spread commerce and the fact that we are all one click away from buying things on Amazon, Apple, Google or PayPal. The cycle before that was Google, Salesforce and LinkedIn, amongst others. Are LPs to blame?

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Spolsky on Software on Both Sides of The Table

Both Sides of the Table

Blogs weren’t popularized yet so it was an oddity for me to read the founder of a software company spewing out advice. I asked him if he’d be willing to allow me to interview him for This Week in VC and we filmed it in the offices of Stack Overflow – his new company. But I loved reading them and so did my team.