Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. Jeff Bezos has kept his focus on customers. In my view, every startup in today’s world would do well to adopt a management system with the same key objectives: Start with a customer-obsessed business model.

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Marketing Technical Review Customer Custom 123

Startup Professionals Musings

MAY 10, 2019

They don’t realize that they are missing out on a great opportunity for “free” promotion, as well as taking a great risk by not listening to what customers are saying, and not monitoring or responding to undeserved challenges to their reputation. Use business metrics and tools to tune your efforts.

Social Media 99

Social Media Media Tool Startup 99

Startup Professionals Musings

JANUARY 1, 2021

Of course, any highly emotional and unmanaged conflict can certainly lead to chaos and a dysfunctional organization. For example, in a conflict over the right branding logo , it may help to understand who and how the ultimate decision will be made, including key elements driving the decision, such as targeted customers and competition.

Activity 145

Activity Organization Examples Satisfaction 145

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. Customer support is more than handling exceptions.

Startup 107

Startup Sales Customer Custom 107

Startup Professionals Musings

NOVEMBER 2, 2015

Creating an innovative new business is guaranteed to test your skills, patience and determination, and you need to derive satisfaction from the journey, as well as the destination. That means practicing non-defensive listening to key advisors, team members and customers. You can’t solve a problem if you don’t see one. It never ends.

Startup 100

Startup Entrepreneur Satisfaction Metrics 100

Startup Professionals Musings

JANUARY 10, 2018

They want to grant deserving customers special concessions, or fix a broken process, but are convinced it may cost them their job, or find that no one above them seems to care. If these still exist in your organization, they are huge red flags and you can be certain that you are losing your best employees as well as customers.

Startup 62

Startup Organization Customer Custom 62

Startup Professionals Musings

JUNE 3, 2015

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Entrepreneur 111

Entrepreneur Search Engine Optimization Satisfaction Social Media 111

InfoChachkie

JANUARY 16, 2018

We have customers from so many different industries like software, financial services, healthcare, and media. We could also spend time talking with customers rather than updating investors. Within six months we launched with a minimum feature set that a few customers were willing to pay for.

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Venture Capital Entrepreneur Santa Barbara SaaS 115

Startup Professionals Musings

JUNE 4, 2016

The best part of being an entrepreneur is having the independence to make your own decisions, the flexibility for a better work/life balance, and personal satisfaction from driving change. You continually get frustrated with your team members, customers, vendors, and partners. But nobody said it would be easy. It’s very frustrating.

Search Engine Optimization 55

Search Engine Optimization Satisfaction Entrepreneur Social Media 55

Tech Zulu Event

NOVEMBER 10, 2013

And of course, product managers relay the abstract to the engineering teams to ensure the delivered product is, what it was planned to be. Jen’s list of responsibilities continues: Executive meetings, weekly sprints, bug fixes, and of course ensuring feedback is collected. You always want perfect data on what customers are doing.

Product 87

Product Fandango Design Startup 87

Startup Professionals Musings

DECEMBER 9, 2022

I too often see people who are quick to make excuses, blame failures on peers or customers, or see management as the reason for their lack of productivity. Of course, at all levels of an organization or business, there are opportunities for accountability that can make or break your career or your leadership perception in the eyes of others.

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Activity Organization Mentor Training 109