Both Sides of the Table

NOVEMBER 1, 2009

As organizations we have become more open and I believe this is great for businesses and their customers. We spent time out in the marketplace talking with customers, looking at their solutions, comparing ourselves with our competition and then squirreling ourselves away in our offices designing our next set of features.

Organization 280

Organization Customer Custom Tips 280

InfoChachkie

APRIL 16, 2012

The Lean Startup approach dictates that successful customer development is an iterative process. By conceptualizing, selling, gathering feedback and then developing a product, startups achieve success more quickly and economically. Eric (Ries) was a student in one of the very earliest customer development classes at Berkley.

Startup 229

Startup Class Press Custom Development 229

Both Sides of the Table

NOVEMBER 4, 2012

At this time I can tell you that the Brits definitely didn’t have a culture of failure. 4:30 How did you come up with the idea of customer development? 37:45 Let’s talk about the dichotomy between customer development and Y Combinator? I remember this lesson well. What brings you to LA?

Startup 350

Startup Ideas Education Class 350

Both Sides of the Table

FEBRUARY 7, 2010

So sticking to my definition of “attributes for success&# it had to be my Top 11 +1 rather than a Top 12. Assistly is a customer support product designed to meet the needs of the current era of multi-channel touch points (think Twitter, email, chat, forum in addition to phone calls). Made ME laugh, anyways. Another example.

Entrepreneur 267

Entrepreneur Startup SaaS San Diego 267

Startup Professionals Musings

FEBRUARY 17, 2021

It wasn’t so many years ago that starting a new e-commerce business on the Internet was a complex custom development project, usually costing a million dollars or more. It never happened in any time frame I can remember, and it definitely won’t happen today.

Entrepreneur 162

Entrepreneur Startup Social Media Outsource Development 162

Startup Professionals Musings

APRIL 28, 2014

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

CTO Hire 100

CTO Hire Funding Cloud Computing CIO 100

Startup Professionals Musings

FEBRUARY 22, 2013

This person may be an extraordinary communicator, who rallies employees, customers, and colleagues around the vivid future he sees. What you really need is a VP of Marketing and Customer Development, who can help with lead generation and honing the message, rather than an executive to manage a sales team and existing customers.

Startup 97

Startup Invest CTO Hire Cloud Computing 97