Startup Professionals Musings

DECEMBER 13, 2020

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Start with feedback from real customers, set measurable objectives, and make sure rewards and incentives are tempered by customer experiences, rather than only internal thresholds.

Customer

Startup Professionals Musings

DECEMBER 23, 2020

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Customer

Startup Professionals Musings

AUGUST 22, 2021

Every business I know is intimately familiar with outbound marketing, or pushing your message out to customers through email, newspaper, and television advertising. Only a few really understand the process and value of inbound marketing, for pulling customers to your brand. Don’t just monitor – engage customers.

Customer

Both Sides of the Table

AUGUST 11, 2021

Photo by Vanna Phon on Unsplash Customer acquisition is the lifeblood of many startups from e-commerce to gaming to marketplace companies, among others. that’s where the customers are. But if you ask anyone in the ecosystem of customer acquisition?—?founders, no surprise?—?that’s founders, marketers, investors?—?and

Product

Startup Professionals Musings

DECEMBER 18, 2020

As a long-time business executive and adviser to entrepreneurs, I see a definitive shift away from customer trust in traditional business messages, and the executives who deliver them. I summarize the key elements of the transformation as follows: Customers are seeking control in a run-away world.

Customer

Startup Professionals Musings

FEBRUARY 21, 2021

Most startups are happy to find any customer, and will hang on for dear life to every one. Only later do they realize that some of these cost more than they are worth, or lead into commitments they can’t sustain, but no business wants to violate the golden rule that every customer needs to be treated as if they were the only customer.

Customer

Startup Professionals Musings

JULY 16, 2022

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. The bottom line is that by directing your actions toward helping others pursue their dreams and customer dreams, you will make amazing progress in achieving your own.

Customer

TechEmpower

JULY 2, 2013

By popular demand, Round 6 introduces a plaintext test that uses HTTP pipelining, implemented in 14 frameworks so far. Also in response to popular demand, we ran the plaintext test with higher client-side concurrency levels than other tests. Previously, the most fundamental test was JSON serialization of a very small object.

Framework

TechCrunch LA

DECEMBER 8, 2020

But where traditional insurance companies have struggled to acquire the acumen needed to accommodate the growing demand for cybersecurity insurance, startups like At-Bay have filled the space. At-Bay was founded in 2016 by Rotem Iram and Roman Itskovich, and is headquartered in Mountain View.

Startup

Both Sides of the Table

JUNE 13, 2013

I did have the wherewithal to visit potential customers and try to understand the pain points that I thought could be solved with our solution. Steve Blank calls this “ customer development ” in which you built an initial product that is in search of “product / market fit.” This is a very important to do when you first start a company.

Sales

TechCrunch LA

MARCH 29, 2021

an on-demand repair app for electric vehicle charging stations, has seen these issues firsthand. One customer assumed that poor usage rates at a particular station was due to a lack of EVs in the area, Terry recalled in a recent interview. . Demand for ChargerHelp’s service has attracted customers and investors.

Incubator

TechCrunch LA

MARCH 17, 2021

It’s a project that will create solar-powered home batteries for eligible ConEd customers. It’s what’s called a “non-wires solution” to the demand problem, Swell’s spokesperson said. Early Stage is the premier “how-to” event for startup entrepreneurs and investors.

Southern California

TechCrunch LA

DECEMBER 10, 2020

Over the next 20 years, Swell is targeting the development of over 3,000 gigawatt hours of clean solar energy production, with customers storing 1,000 gigawatt hours for later use, and dispatching 200 gigawatt hours of this stored energy back to the utility grid.

Development

TechCrunch LA

MAY 3, 2022

Obviously, there’s a huge demand for it, and it shouldn’t be this difficult to access high-quality convenient hair solutions.”. Upgrade’s e-commerce marketplace has two sides: one that enables consumers to choose a vetted stylist and have their wig colored or customized based on their desired look. Remember Mary J.

Tool

TechCrunch LA

OCTOBER 27, 2020

Postmates is now rolling out what could be the biggest update to the company’s service in a long time — adding a retail option for users to shop local stores and for local merchants to set up a virtual on-demand storefront in the app. “ Most of the LA metro area will have access to the tab. As case counts spike in the U.S.

Sales

Startup Professionals Musings

JULY 4, 2022

Many entrepreneurs, especially women, gravitate to entrepreneurship because they see it as the way to balance work and family demands. Be realistic about what brings happiness to you. That could mean they are forgoing happiness on the business side. Some men want a family relationship, but the business is what makes them happy.

Demand

Startup Professionals Musings

JULY 3, 2020

Every entrepreneur knows that good demand generation marketing is the key to growth these days, but very few have the discipline or know-how to measure return in a world of a thousand tools and techniques. Hidalgo recommends a focus on engagement stage indicators including customers by channel, conversion ratio, and cost per revenue.

Marketing

Startup Professionals Musings

SEPTEMBER 1, 2023

Having the best solution is a good start these days, but a solution alone is no longer enough to keep customer attention and loyalty. Start with feedback from real customers, set measurable objectives, and make sure rewards and incentives are tempered by customer experiences, rather than only internal thresholds.

Customer

TechEmpower

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI

Startup Professionals Musings

SEPTEMBER 9, 2023

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design

Berkonomics

AUGUST 31, 2017

You’re fighting to put out the fires from customer complaints, or incomplete work, or are suffering from an inability to focus upon new development or new customers before cleaning up the mess inside your organization. The customer pays for all or at least 90% of the bill, perhaps holding back a retainer awaiting completion.

Resource

Both Sides of the Table

APRIL 1, 2020

In the words of my friend and a CEO with whom I work, “Yeah, I know I need to make some cuts because our demand has changed, but I want to do this with a scalpel and not with an axe.” He produced a very detailed analysis of his customer base and which would be affected. It was the thoughtful response of an empathetic leader.

Demand

TechCrunch LA

SEPTEMBER 17, 2020

With Darkstore, companies like Nike, Adidas and Levis are able to offer same-day delivery to customers by storing their products inside Darkstore’s urban fulfillment centers. While all of the products available on FastAF will come from a Darkstore, not all of the retailers featured in FastAF are Darkstore customers.

Product

TechCrunch LA

APRIL 28, 2020

Even as oil companies are getting crushed by the collapse of demand for energy in the wake of international shutdowns responding to the global pandemic, investors representing one of the world’s savviest financiers are placing a small bet on electric charging as the future of transportation.

Funding

TechCrunch LA

MAY 14, 2020

A little over a year after its graduation from Y Combinator’s demo day, the on-demand construction materials delivery service Curri is beginning to offer its services in all 50 states. The company estimates that it saves its customers roughly half the cost of deploying an in-house fleet for delivery. .

Services

TechCrunch LA

FEBRUARY 11, 2020

The concept is similar to Toyota’s e-Palette vehicle, which can theoretically be customized to serve as a retail shop, restaurant or shuttle for people. “We will collaborate with Canoo engineers to develop a cost-effective Hyundai platform concept that is autonomous ready and suitable for mass adoption.” ”

Startup

TechCrunch LA

FEBRUARY 3, 2021

Good Eggs says that in the past year, revenue has grown to the nine figures (more than $100 million), hired more than 400 employees and nearly doubled its customer base. So the team was busy enough trying to operate a new warehouse, meet increased demand for grocery delivery and keep workers safe in the process. .”

Southern California

TechCrunch LA

MAY 21, 2020

The company first pitched the market with an investment management service like those from Betterment and Wealthfront, but one where customers could choose their own fees. There’s a whole suite of new services designed to help customers go green too. Aspiration can now tell you the ‘social impact’ of your monthly spending.

Los Angeles

socalTECH

OCTOBER 26, 2015

Los Angeles is the capital of on-demand apps, for just about anything you want. One of those areas that combines LA's passion for on-demand apps, and its active lifestyle, is Fitspot (www.fitspotapp.com), which brings athletic trainers to you or your local fitness center. Ninety percent of our customers are on packages.

Training

Startup Professionals Musings

MARCH 14, 2022

There seems to be an insatiable demand from consumers for a better shopping experience, meaning they will pay a premium to a company that can present them a better match in products to their interests, without jeopardizing their good name. Don’t take shortcuts on these.

Customer

Both Sides of the Table

MAY 1, 2014

The second is that the retailers were constrained by their high costs of local real estate and service staff relative to the costs of centralized warehouses where goods could be stacked high, sorted by robots, managed by RFIDs and then shipped via overnight to eager, cost-conscious customers across the US. 10x the experience.

Technical Review

Berkonomics

FEBRUARY 18, 2021

Marketing is a science devised to help drive customers to your door. Use all the techniques you learn in marketing classes to drive demand. Higher demand results in higher prices – if there is limited supply. C=Customers, and more customers. First, let’s recall the four “P’s” of marketing.

Marketing

TechCrunch LA

MARCH 20, 2019

Postmates is launching a new feature called Postmates Party that lets customers within the same neighborhood pool their orders. In return, these customers get the food delivered for free, eliminating a major pinch point for potential Postmates users. billion valuation.

Orange County

TechCrunch LA

AUGUST 19, 2019

The island city-state has been building up its EV infrastructure to meet anticipated demand as ride-hailing drivers and commercial fleets switch to electric vehicles. The company, which combines its management software with the EV charging hardware, has landed some significant customers in recent years, notably Volkswagen.

Los Angeles

Startup Professionals Musings

MARCH 26, 2022

They do it because engaged customers become loyal advocates and buyers. It’s a dynamic customer environment out there. Motivate people, including your customers, to do something to improve your marketing today. Ask your customers and partners for ideas, try them all, measure results, and scale up the ones that work.

Customer

socalTECH

DECEMBER 5, 2014

Most controllers out there now are timers, which basically do not react to water demand. Instead, we run a model in the cloud based on the weather and calculate actual water demand, and we adjust the schedule on a daily basis. We do see the biggest demand in spring and summer, but we don''t think that is insurmountable.

Demand

TechCrunch LA

MARCH 27, 2021

ServiceTitan now boasts more than 7,500 customers that employ more than 100,000 technicians and conduct nearly $20 billion worth of transactions providing services ranging from plumbing, air conditioning, electrical work, chimney, pest services and lawn care.

SaaS