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Using Social Media To Deal With Customer Trolls

InfoChachkie

You operate your business from a small boat in the remote waters of northern Fiji and your customers are spread across the globe, residing in the US, Europe and Asia. How can you protect your company''s reputation when a rouge customer unjustly flames your startup? Bipolar Reviewers. This pattern holds true for Tui Tai Expeditions.

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Startup Lessons From Pink Floyd’s Dark Side Of The Moon

InfoChachkie

Their deep understanding of their customers, an uncompromising drive to create a quality product and the courage to ignore the music industry's formulaic approach to producing hits resulted in the creation one of the top selling non-compilation albums of all time.

Startup 269
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From Startup Newsletter To Best Selling Book: How This Entrepreneur Pulled It Off

InfoChachkie

Upon graduation from Wharton, John and Kyle launched a startup based upon a simple, pedestrian product: a computer mouse shaped like the head of a golf driver. Putting their expensive educations to good use, they aptly named their novelty product a "MouseDriver". So naturally, we started getting all this product awareness, right?

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Here’s How You Get A VC To Pull Out Their Checkbook

InfoChachkie

What does your pain reliever look like, how is it implemented by the customer and what future products do you expect to roll out? Who do I write the check to and where do I send it? • Facebook • Twitter • Delicious • LinkedIn • StumbleUpon • Add to favorites • Email • RSS.

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Should You Blog? (yes, and here’s how …)

Both Sides of the Table

Define your customers, partners and other relevant people to your organization (e.g. That’s blogging to the echo chamber unless they’re your target customers. I started with the hosted version and then migrated to an installed version so I could use Google Analytics and some other products. You then need a URL.

Blogging 286
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Hacking Hacker News – How Wily Startups Leverage Social News Sites

InfoChachkie

If we hadn’t done well on Hacker News we would have needed to have some serious product/market fit discussions.". When a discussion about the merits of responsive design spontaneously erupted on our thread, we commented from a industry perspective, without simply pitching our product. that is attractive to that particular community.".

News 198
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Brad Feld Drops Knowledge. Here’s What He Said …

Both Sides of the Table

Huge thank you to Steve De Long for the write up. RSS was something that had appeared.” “….I We have a theme we call Protocol, which are technology protocols and markets built around technology protocols like SMTP for email and RSS. Or, as always, summary notes available below. You still need the presentation to back that up.