Startup Professionals Musings

MAY 15, 2013

Customer service has always been reactionary, meaning someone has to wake up and answer website email requests. That’s just not savvy enough to hold today’s fickle, less loyal, and ready to jump customer. This exemplary customer service is just savvy marketing. Respect your customer’s view of usability.

Customer 89

Customer Custom Services High Tech 89

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

AUGUST 5, 2012

Others hire consultants, or outsource much of the real work. A diligent entrepreneur should certainly work the important details for his or her startup, especially when it comes to assessing any negative fluctuations in the business. Team members and customers expect startup founders to be innovative.

Entrepreneur 94

Entrepreneur Startup Template Mentor 94

Startup Professionals Musings

SEPTEMBER 6, 2013

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. You can’t outsource that one. entrepreneur startup Harvey Mackay employee business' Pay attention to your image.

Startup 103

Startup Entrepreneur Journal Outsource 103

InfoChachkie

DECEMBER 2, 2009

As noted in Pour and Stir Part I , the key to the successful execution of this strategy is managing the following equation: The cost to acquire a customer < lifetime value of a customer. Decreasing Your Customer Acquisition Costs. This is equivalent to being handed a free customer for every ten customers you acquire.

Customer 164

Customer Custom Advertising SEM 164

Startup Professionals Musings

JANUARY 11, 2015

Here are some pragmatic tips on how to make your startup more scalable and investable: If you need investors, start with a scalable idea. I see too many business plans that are really product plans for customers, touting free services and long feature lists. Outsource what is non-strategic to optimize leverage.

Startup 103

Startup Outsource Invest Ideas 103

Both Sides of the Table

MARCH 30, 2011

The part of the movement that resonates the most with me (in my words) is that entrepreneurs should keep their capital expenditures really low while they’re experimenting with their product and determining whether there is a large market for what they do. This benefits you, the entrepreneur. It takes options off of the table.

Development Team Review 374

Development Team Review Technical Review Startup Resource 374

Startup Professionals Musings

FEBRUARY 14, 2016

Here are some pragmatic tips on how to make your startup more scalable and investable: If you need investors, start with a scalable idea. I see too many business plans that are really product plans for customers, touting free services and long feature lists. Outsource what is non-strategic to optimize leverage.

Funding 67

Funding Startup Outsource Ideas 67

Tech Zulu Event

NOVEMBER 18, 2011

Having paying “Customers” is what makes the cash register roar. An entrepreneur having low self worth is the number one deterrent for a potential customer not buying into what you are selling. An entrepreneur having low self worth is the number one deterrent for a potential customer not buying into what you are selling.

Customer 85

Customer Custom Marketing SEO 85

Startup Professionals Musings

MAY 16, 2010

Here are some tips from a recent book by Harvey Mackay, titled “ Use Your Head to Get Your Foot in the Door ,” which work just as well in a startup as they do in a bigger company: Make yourself indispensible. You can’t outsource that one. Tags: entrepreneur startup job security business. Be a builder … and a rebuilder.

Tips 49

Tips Startup Journal Outsource 49

Startup Professionals Musings

SEPTEMBER 9, 2013

Others hire consultants, or outsource much of the real work. A diligent entrepreneur should certainly work the important details for his or her startup, especially when it comes to assessing any negative fluctuations in the business. Team members and customers expect startup founders to be innovative. Marty Zwilling.

Startup 103

Startup Entrepreneur Template Mentor 103

InfoChachkie

OCTOBER 13, 2009

Surely a savvy, modern-day entrepreneur can utilize online tools to leverage young peoples’ collective energy and fervor. . Customer Service – As newspaper boys were the face of their employers, savvy carriers learned to establish healthy customer relationships to facilitate timely collections and generous tips.

Web 2.0 222

Web 2.0 Web Sales Outsource Development 222

Tech Zulu Event

MARCH 1, 2013

Customers are notorious for stretching pay periods which means that the money you were including in your calculations may not exist. Just as you would hope (and expect) your customers to make payments in a timely fashion, you need to do likewise. Counting your revenue before payments are collected. Not minding your cash obligations.

Startup 93

Startup Pricing Outsource Competition 93

SoCal Delicious

MAY 6, 2012

where entrepreneurs share their stories. 63 Los Angeles Entrepreneurs To Be Proud Of By mario on May 2, 2012 in Features , grid. Free Corporations For First-Time Entrepreneurs. Right now they’re setting up 500 free corporations for first time entrepreneurs. Here are 62 63 Los Angeles entrepreneurs we can be proud of.

Los Angeles 78

Los Angeles Entrepreneur Angel Fractional CTO 78

Startup Professionals Musings

AUGUST 17, 2012

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. You can’t outsource that one. Very few people are willing and able to take on any challenge, and make it work.

Startup 92

Startup Journal Outsource Tips 92

Startup Professionals Musings

JUNE 5, 2011

Here are some tips from a recent book by Harvey Mackay, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. You can’t outsource that one. Very few people are willing and able to take on any challenge, and make it work.

Startup 91

Startup Journal Outsource Tips 91

Both Sides of the Table

JULY 19, 2011

Yet a critical mistake I see many entrepreneurs make is that they hand over too much control to their third-parties. They outsource the critical negotiations and “trust their advisors to handle the details.&# You can’t outsource this to a recruiter. As an entrepreneur I have one company to sell. You name it.

Venture Capital 319

Venture Capital Pricing Startup Outsource 319

Startup Professionals Musings

MAY 9, 2010

Enough detail is required so that someone else can build it without you (outsourcing). Because this document is “outward facing” the tone and level has to change to be understandable by customers and investors. See my previous article “ Ten Tips for an Investment-Grade Business Plan ” for details on requirements here.

Product 48

Product Outsource Development Competition High Tech 48

SoCal CTO

SEPTEMBER 8, 2010

He blogs to 10,000 web entrepreneurs at Software by Rob and co-hosts the podcast Startups for the Rest of Us. They are: Fred Wilson: Lead Investors, Dipshit Companies, and Funding Every Entrepreneur. Often board members give entrepreneurs two bits of advice regarding scale: Get a mentor. twenty in your wallet?

Startup 191

Startup Venture Capital Blogging CTO Hire 191

SoCal CTO

DECEMBER 1, 2010

The 11 Harsh Realities Of Being An Entrepreneur - OnStartups , November 1, 2010 There's always talk about the end game in the form of an acquisition, funding announcement, or eventual flame out. love to find great products and services made by entrepreneurs who are trying to change the world. This doesn’t make sense.

Technical Review 175

Technical Review Startup Product Technology 175

SoCal CTO

JANUARY 5, 2011

Steve Blank , January 25, 2010 10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Startups & VCs: Learn How to Design, Market, & Eat Your Own. - First Principles.

Startup 378

Startup Venture Capital Blogging CTO Coach 378