Startup Professionals Musings

APRIL 4, 2015

Social media is so pervasive in today’s world that every entrepreneur believes instinctively that they know how to use it for their startup. Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

MARCH 12, 2017

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Social media is the realm of public opinion and customer conversations. Measuring message delivery in social media is a lot like measuring it in classic advertising, so classic metrics apply.

Social Media 69

Social Media Media Metrics Satisfaction 69

Startup Professionals Musings

AUGUST 25, 2023

The cost of entry has never been lower, with new tools to create your own website , and free social media to get your message out everywhere. Make sure the name and trademarks you want are available, as well as web site address, social media tags, and any other intellectual property. Names and taglines are critical to success.

Social Media 98

Social Media Metrics Media Tool 98

Startup Professionals Musings

MAY 5, 2013

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Jim Sterne, who has written many books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics.

Social Media 102

Social Media Media Entrepreneur Metrics 102

Startup Professionals Musings

APRIL 29, 2023

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 111

Startup Training Services Writing 111

Startup Professionals Musings

JANUARY 24, 2021

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. The Founder needs to remember that meetings up to this point have been primarily off-site, with staged demos, and managed personally by the CEO or a small team.

Technical Review 151

Technical Review Startup Satisfaction Invest 151

Startup Professionals Musings

MARCH 19, 2022

Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success. In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Highlight your personal leadership values and experience.

Services 121

Services Technical Review Social Media Case Study 121

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Custom 56

Custom Customer Startup Satisfaction 56

Startup Professionals Musings

JANUARY 6, 2021

Every new business I know dreams of building momentum in their business, where growth continues to increase, customers become your best advocates, and employee motivation is high. Unfortunately, with limited resources, this isn’t possible, and it frustrates customers and the team. Focus first on finding more of the right customers.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

APRIL 26, 2012

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his book titled " Social Media Metrics.

Social Media 98

Social Media Metrics Media Startup 98

Startup Professionals Musings

AUGUST 3, 2020

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Startup 174

Startup Training Services Writing 174

Startup Professionals Musings

MARCH 22, 2013

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Custom 100

Custom Customer Startup Social Media 100

Startup Professionals Musings

JULY 29, 2023

The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model. The best entrepreneurs relish the challenges, and get great satisfaction from overcoming and learning from adversity. Venture where no business has gone before.

Ideas 105

Ideas Startup Entrepreneur Social Media 105

Startup Professionals Musings

JULY 7, 2021

I have to point out that the rest of the world looks for you online before visiting your business, finds talk about you on Yelp and social media sites, and what they see can make or break your business. Every customer or outside concern should be taken seriously as an opportunity to improve. Be selective in how you communicate.

Social Media 144

Social Media Media Summary Satisfaction 144

Startup Professionals Musings

OCTOBER 2, 2019

If you find yourself and your business in one of these categories, it’s time to heed the steps I recommend to every business client today: Ask for a good review from every satisfied customer. Customers these days expect to get asked, and often need that little extra push to put a testimonial on your website.

Custom 86

Custom Customer Examples Sites 86

Startup Professionals Musings

OCTOBER 11, 2010

If you are an entrepreneur these days, or trying to grow an existing business, everyone is telling you that you need to use social media. Jim Sterne, who has written six books on Internet advertising, marketing, and customer service, tackled this complex world of social media metrics in his recent book titled " Social Media Metrics.

Social Media 84

Social Media Metrics Media Satisfaction 84

Startup Professionals Musings

NOVEMBER 8, 2020

The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model. The best entrepreneurs relish the challenges, and get great satisfaction from overcoming and learning from adversity. Venture where no business has gone before.

Startup 117

Startup Entrepreneur Social Media Coach 117

Startup Professionals Musings

SEPTEMBER 21, 2015

For example, think of all the specialized social-media sites that allow the use of your Facebook or Twitter credentials, instead of forcing a new one. That’s a win-win-win deal, since the ease-of-use attracts more people to the new site, it enhances the Facebook brand, and it simplifies the customer interaction.

Startup 102

Startup Custom Customer IBM 102

TechEmpower

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Recipe Suggestions for Culinary Sites For culinary platforms or recipe websites, user searches can be incredibly varied, given the diverse range of ingredients and dietary preferences.

Generative AI 346

Generative AI Artificial Inteligence Tool Knowledge Base 346

Startup Professionals Musings

AUGUST 29, 2014

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Entrepreneur 100

Entrepreneur Social Media Technical Review Startup 100

Startup Professionals Musings

JULY 18, 2015

Treat a startup as a customer, not a client. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. It also highlights all aspects of required customer service, satisfaction, loyalty and referrals to peers.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

DECEMBER 5, 2018

Customers and peers still expect follow-up and timeliness. Today there are many more ways to make contact, including email, social media, and web site queries, yet a common complaint I still hear is that no one ever responds. Businesses grow based on customers served. Number and quality of relationships is still critical.

Custom 90

Custom Customer Social Media Satisfaction 90

Startup Professionals Musings

JANUARY 17, 2015

Others schedule exhaustive training sessions for everyone on the team, including showcase customers, to make sure that everyone paints a consistent picture. The Founder needs to remember that meetings up to this point have been primarily off-site, with staged demos, and managed personally by the CEO or a small team.

Technical Review 108

Technical Review Startup Satisfaction Entrepreneur 108

Startup Professionals Musings

FEBRUARY 27, 2019

Today, customers and future managers put a higher value on relationships, and expect to know you from industry conferences, social media, or recommendations from peers. As a business, you should always be looking for your next customer, as well as satisfying your current one. Walk away from a bad role or customer.

Startup 98

Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

JULY 2, 2017

Many entrepreneurs think that adapting to the new technologies, like smart phones and Internet commerce, are the key to attracting new customers. High-technology product startups, without customers, don’t make a business. Solis outlines the heuristics of social psychology that are key to building positive customer experiences today.

Technical Review 55

Technical Review Technology Social Media Social Network 55

Startup Professionals Musings

MAY 5, 2017

In addition to legal and local requirements, you need a business name that is available as a website domain name, and a user name on key social media channels, including Facebook, YouTube, and Twitter. Having a website won’t help if customers can’t find it. Use social media to actively engage with your customers.

Social Media 57

Social Media Search Engine Optimization Startup Custom 57

Startup Professionals Musings

SEPTEMBER 2, 2018

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 72

Services Startup Training Writing 72

Startup Professionals Musings

FEBRUARY 23, 2018

Use social media for more visibility. Treat every business as a customer, not a client. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control. Adopt a project-based revenue model with metrics.

Social Media 56

Social Media Software Review Custom Customer 56

Startup Professionals Musings

JUNE 27, 2014

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 105

Services Startup Training Writing 105

Startup Professionals Musings

DECEMBER 30, 2016

Most people have heard of Foursquare for local nightlife and Airbnb for rooms, but other nationally recognized sources for local services are still hard to find, including social media, local news, advertising, and event calendars. Business founders need deep pockets for this model. Maintaining current content is costly and time-consuming.

Advertising 63

Advertising Content Social Media Satisfaction 63

Startup Professionals Musings

DECEMBER 22, 2017

Others schedule long and exhaustive practice and coaching sessions for everyone on the team, including showcase customers, to make sure that everyone tells the most positive and consistent story. Make sure everyone accurately posts their role with your startup on social media profiles, resumes, and references.

Invest 59

Invest Startup Doc Slides 59

Startup Professionals Musings

AUGUST 17, 2016

If your forte is a service, like consulting or web site design, it’s harder to find guidance on what will get you funded, and how you can scale your business. For example, both need to provide exemplary customer service, build customer loyalty, and provide real value for a competitive price. Practice being a good communicator.

Services 61

Services Startup Training Writing 61

Startup Professionals Musings

FEBRUARY 1, 2017

The business world doesn’t thrive with yet another social media or dating site – it’s begging for paradigm shifts in the technology or business model. The best entrepreneurs relish the challenges, and get great satisfaction from overcoming and learning from adversity. Venture where no business has gone before.

Startup 63

Startup Entrepreneur Social Media Coach 63

SoCal CTO

DECEMBER 1, 2010

20 Recommended Quora Threads for Startups - ReadWriteStart , November 1, 2010 The Q&A site Quora has become an indispensable trove of knowledge and expertise when it comes to the tech industry. Ask a question and get an answer - that is, after all, what all Q&A sites offer. This should not deter you. This doesn’t make sense.

Technical Review 175

Technical Review Startup Product Technology 175

Startup Professionals Musings

JUNE 2, 2011

You get the personal satisfaction of making something out of almost nothing. Print advertising is expensive, but social media is free. But if you've spent all your money on the website for party supplies, you may not have the funds to have the site redone. Customer service is free. You get to call the shots.

Startup 92

Startup Capital Blogging Ideas 92