Startup Professionals Musings

JANUARY 22, 2021

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Too many founders have learned that passion and free beta products do not imply a sustainable business.

Sales 165

Sales Customer Custom Social Media 165

Startup Professionals Musings

MARCH 10, 2023

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Customer receivables collection and vendor payments.

Outsource Development 115

Outsource Development Startup Competition Ideas 115

Startup Professionals Musings

OCTOBER 12, 2022

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Startup 127

Startup Training Entrepreneur Resource 127

Startup Professionals Musings

JUNE 21, 2013

Most leaders agree that poor customer service is a business killer today, in terms of lost customers, reduced profits, and low morale. Yet the average perception of customer experience continues to decline. You have to start with hiring only people who are willing and able to make serious customer service happen.

Customer 92

Customer Custom Startup Services 92

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. Jeff Bezos has kept his focus on customers. In my view, every startup in today’s world would do well to adopt a management system with the same key objectives: Start with a customer-obsessed business model.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

JUNE 7, 2020

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Customer receivables collection and vendor payments.

Entrepreneur 131

Entrepreneur Outsource Development Startup Competition 131

Startup Professionals Musings

JANUARY 12, 2020

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Entrepreneur 125

Entrepreneur Training Resource Customer 125

Startup Professionals Musings

APRIL 20, 2015

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Customer support is more than handling exceptions. Too many founders have learned that passion and free beta products do not imply a sustainable business.

Startup 107

Startup Sales Customer Custom 107

Startup Professionals Musings

FEBRUARY 27, 2019

A big trend in business these days is hiring freelancers or contract personnel for the duration of a project, rather than permanent staff. In essence, as a contractor, you are a consultant who is competing regularly for new work, and you constantly have to differentiate your offering from other candidates, including price.

Startup 98

Startup Outsource Development Competition Social Media 98

Startup Professionals Musings

APRIL 8, 2013

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” The best way to be clear about them is to regularly engage team members, customers, and suppliers. For startups, this means knowing where you need help and where you need helpers, and hiring carefully.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

MAY 24, 2015

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Customer receivables collection and vendor payments.

Outsource Development 99

Outsource Development Startup Competition Ideas 99

Startup Professionals Musings

MARCH 4, 2012

Mission statements tend to be narrow, business oriented statements such as “Be the leader in customer satisfaction.” The best way to be clear about them is to regularly engage team members, customers, and suppliers. For startups, this means knowing where you need help and where you need helpers, and hiring carefully.

Training 109

Training Startup Study Customer 109

InfoChachkie

OCTOBER 24, 2011

It may sound counterintuitive, but the greater constraint investors place on their financial resources during a downturn, the better your chances of success, given (of course) that your adVenture is able to either secure funding or generate adequate revenue from customers, as described below in reason #7 – Customer Dollars Taste Great.

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

DECEMBER 13, 2014

Every new entrepreneur has to initiate the right actions to be perceived as a leader in their chosen business domain by their team and by their customers, or the road to success and satisfaction will be lost along the way. Don’t wait for competitors to force the need for better products, lower prices and better customer service.

Entrepreneur 109

Entrepreneur Training Resource Satisfaction 109

Startup Professionals Musings

OCTOBER 2, 2015

Hire carefully and slowly, with an overriding focus on skills, experience and commitment. Don’t allow your startup to “fail by success,” meaning too many orders delivered and inventory required for big customers, before their long payment cycle kicks in. Don’t rely on friends, family and interns. Word-of-mouth marketing doesn’t work.

Startup 105

Startup Entrepreneur Marketing Satisfaction 105

Startup Professionals Musings

MAY 28, 2016

Entrepreneurs need to document a process of responding to a market need, sizing opportunity, assigning a specific business model, and planning for marketing, sales, and customer satisfaction. Show that you have a process to hire, fire, and train others as required. Customer receivables collection and vendor payments.

Ideas 62

Ideas Outsource Development Startup Competition 62

Both Sides of the Table

MAY 19, 2013

My internal compass has always steered me strongly toward the belief that founders who can scale with their startup companies are better to back that founders who eventually need to hire a CEO. Do we price for volume of consumption or for enterprise integration with other platforms? ” So Reid set out to hire a CEO.

Startup 303

Startup Technical Review Product Blogging 303

InfoChachkie

JANUARY 16, 2018

We have customers from so many different industries like software, financial services, healthcare, and media. We could also spend time talking with customers rather than updating investors. We can’t hire for every position?—?we Within six months we launched with a minimum feature set that a few customers were willing to pay for.

Venture Capital 115

Venture Capital Entrepreneur Santa Barbara SaaS 115

The Quigley Report

FEBRUARY 23, 2008

If you want to motivate a person to achieve a certain objective, put a price tag on what it is worth to you. For instance, a VP of Operations might be bonused on 3 measurements: COGS, product shippments and customer satisfaction results. Achieve that objective, and you will be rewarded with cash or stock remuneration.

Design 49

Design Offshore Tool Activity 49

SoCal CTO

DECEMBER 1, 2010

How to Enchant Your Customer - How to Change the World , November 23, 2010 I love to do business with small businesses—in-store, online, for myself, for others, for pleasure, for work—it doesn’t matter to me. No Business Plan Survives First Contact With A Customer – The 5.2 Call it facts for hire. billion dollar mistake.

Technical Review 175

Technical Review Startup Product Technology 175