Startup Professionals Musings

FEBRUARY 1, 2020

Today’s customers are much more proactive in going online for the latest information, rather than simply reacting to the “push” messages that businesses traditionally use to drive commerce. Discipline is required to continually track results, return on investment, and customer satisfaction.

Tips 126

Tips Technical Review Organization Social Media 126

InfoChachkie

JANUARY 9, 2012

Even if you fail to achieve your financial goals, at least you will have the satisfaction of doing something you enjoy and you will never have to ask yourself, " What If? " You must convince dispassionate, objective customers that your value proposition is worthy of their cash. The downside of this approach is minimal.

Tips 277

Tips Startup Entrepreneur Entertainment 277

Startup Professionals Musings

AUGUST 14, 2023

Both ends of this spectrum fail to bring long-term satisfaction or success. I recommend his tips for creating and maintaining that sweet spot: Define a personal declaration of purpose. Delight and deliver value to your customers. Without customers, there is no business. Create an engaging and ethical workplace.

Framework 95

Framework Customer Custom Tips 95

Startup Professionals Musings

MARCH 22, 2012

You hear a lot of talk these days about the importance of customer satisfaction, but customer loyalty is the real win. A satisfied customer is necessary, but not sufficient, to be a loyal customer who will come back repeatedly, refer their friends and family to you, and be faithful even when your price is not the lowest.

Customer 104

Customer Custom Startup Competition 104

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” The report also indicates that customer problem experiences continue to increase, up four percent to 54 percent since the last study. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer 56

Customer Custom Startup Satisfaction 56

Startup Professionals Musings

AUGUST 19, 2019

Your biggest challenge may be members of your own family, some of your best customers, or a key business partner or investor. You have to manage your business with more people not like you, as well as a more diverse set of customers. Always be civil and diplomatic, and don’t allow emotions to cloud the situation.

Tips 97

Tips Technical Review Examples Coach 97

Startup Professionals Musings

SEPTEMBER 19, 2018

Personal friendships will improve communications and trust, and will definitely improve your personal satisfaction and life balance, between work and play. Make it a point to get to know other teams and customers. Personal friendships between peers is always good for business, even between managers and team members.

Tips 95

Tips Mentor Coach Activity 95

Startup Professionals Musings

APRIL 4, 2015

Many soon find that what you do in a personal context doesn’t necessarily translate to your business, and measuring business value is quite different from measuring personal satisfaction. Startups should begin by selecting just a few of the vast array of social media offerings out there, and customize based on results.

Social Media 108

Social Media Media Startup Tips 108

Startup Professionals Musings

MAY 4, 2012

The real entrepreneurs I know are good at overcoming both people problems and business obstacles, and get satisfaction from the challenge. It’s a key skill for success in every business role, from accountant to customer support. This reaffirms you commitment to the process, their satisfaction, and avoids any secondary problems.

Tips 116

Tips Satisfaction Training Entrepreneur 116

Startup Professionals Musings

DECEMBER 3, 2021

Smart potential customers only visit and buy from credible and memorable websites. No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people.

Web 117

Web Search Engine Optimization eBook Advertising 117

Startup Professionals Musings

NOVEMBER 5, 2021

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Think big picture.

Startup 125

Startup Journal Outsource Tips 125

Startup Professionals Musings

JULY 17, 2021

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. We all know people who are extraordinarily busy, but never seem to accomplish anything. That’s productivity. Why is this so hard?

Framework 153

Framework Product Entrepreneur Social Media 153

TechCrunch LA

SEPTEMBER 21, 2019

Remember, you can send me tips, suggestions and feedback to kate.clark@techcrunch.com or on Twitter @KateClarkTweets. HappyOrNot nabs $25M for its customer satisfaction terminals . Before I jump into today’s topic, let’s catch up a bit. Last week, I profiled an e-commerce startup Part & Parcel. Startup Spotlight: Landline.

Services 207

Services Startup Venture Capital Redpoint 207

Startup Professionals Musings

DECEMBER 5, 2010

No name, picture, address, or business history only convinces customers that you are hiding, located in an untrustable country, or don’t have a clue. Follow-up for customer satisfaction. Use the tips outlined above during the first three months to get in the game, and count on much more time and money if you intend to stand out.

Tips 92

Tips Search Engine Optimization Startup Advertising 92

Startup Professionals Musings

JUNE 24, 2015

This is the time to talk about wins with customers and what is coming on the horizon, and the team role in each. The result is not only more productivity, but also a startup where everyone loves to contribute, and the whole team feels the energy and satisfaction of accomplishing your dream. Most leaders don’t say “thank you” enough.

Technical Review 99

Technical Review Tips Development Team Review Startup 99

TechCrunch LA

OCTOBER 16, 2019

” In practice, that has meant creating a business that sells mindfulness and general health and wellness tips and tricks to a cohort of corporations that believe increased mental and physical health can lead to greater on-the-job productivity.

Artificial Inteligence 226

Artificial Inteligence Seed Funding Startup Screening 226

Startup Professionals Musings

AUGUST 9, 2017

Starting and running any business is hard work, so the last thing you need is “success” with no satisfaction. Most customers today won’t pay you five times the cost of alternatives, just because yours is “green.” That’s a win-win business for the customer and the entrepreneur. The whole can be greater than the sum of the parts.

Tips 55

Tips Startup Entrepreneur Examples 55

Startup Professionals Musings

APRIL 17, 2021

An entrepreneur has to engage with team members, partners, investors, vendors, and customers. I will talk here primarily about building the internal team of a startup, but the same principles apply outside to your “extended team” and customers. Don’t confuse engagement with satisfaction.

Entrepreneur 138

Entrepreneur Social Media Satisfaction Startup 138

Startup Professionals Musings

FEBRUARY 20, 2019

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people. Until the company name is a famous brand, you are the brand. They will exit quickly.

Search Engine Optimization 88

Search Engine Optimization eBook Advertising SEO 88

Startup Professionals Musings

SEPTEMBER 6, 2014

“Your values as you create a startup are the key to creating an enviable culture that attracts more customers,” says Ann Rhoades in her book Built on Values. I believe in a startup culture that strongly transmits the values of integrity, customer focus, and results. You are on the outside what you are on the inside.

Startup 101

Startup Tips Education Customer 101

Startup Professionals Musings

DECEMBER 7, 2019

Here are five concrete tips on doing it right, which I am paraphrasing from the author: Do your homework first, and ask for help on specifics. I get much more satisfaction, and can provide more realistic help, in steering you through specific pricing, organizational, or competitive challenges you face.

Help 123

Help Entrepreneur Course IBM 123

Startup Professionals Musings

AUGUST 9, 2018

It’s hard to be successful in any business when your customers can’t find you, or they find you and still can’t figure out whether your solution works for them. Use plain language (no acronyms) on the first page and every page, to emphasize customer benefits, as well as product features. A guarantee reduces the risk for the customer.

SEO 53

SEO Tips Newsletter Statistics 53

Startup Professionals Musings

MAY 16, 2010

Here are some tips from a recent book by Harvey Mackay, titled “ Use Your Head to Get Your Foot in the Door ,” which work just as well in a startup as they do in a bigger company: Make yourself indispensible. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Think big picture.

Tips 49

Tips Startup Journal Outsource 49

Startup Professionals Musings

MAY 14, 2014

Sponsored by VISA Business Running a small business as an entrepreneur is a never-ending challenge of new products, customers, competitors, and an unpredictable economy. This indicates that lifestyle and satisfaction factors are usually more important than financial ones. Choosing entrepreneurship is no exception.

Startup 92

Startup Tips Satisfaction Entrepreneur 92

Startup Professionals Musings

AUGUST 20, 2013

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people. Until the company name is a famous brand, you are the brand. They will exit quickly.

Search Engine Optimization 105

Search Engine Optimization Startup Advertising SEO 105

Startup Professionals Musings

FEBRUARY 18, 2017

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people. Until the company name is a famous brand, you are the brand. They will exit quickly.

Search Engine Optimization 54

Search Engine Optimization eBook Advertising SEO 54

Startup Professionals Musings

MAY 25, 2016

Both ends of this spectrum fail to bring long-term satisfaction or success. I recommend his tips for creating and maintaining that sweet spot: Define a personal declaration of purpose. Delight and deliver value to your customers. Without customers, there is no business. Create an engaging and ethical workplace.

Entrepreneur 54

Entrepreneur Framework Customer Custom 54

Startup Professionals Musings

JANUARY 2, 2015

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. We all know people who are extraordinarily busy, but never seem to accomplish anything. That’s productivity. Why is this so hard?

Product 111

Product Entrepreneur Framework Social Media 111

Startup Professionals Musings

SEPTEMBER 6, 2013

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Marty Zwilling.

Startup 103

Startup Entrepreneur Journal Outsource 103

Startup Professionals Musings

JANUARY 14, 2017

Here are some tips from a classic book by Harvey Mackay, “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensable. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Think big picture.

Startup 58

Startup Journal Outsource Tips 58

Startup Professionals Musings

JULY 22, 2012

No name, picture, address, or business history only convinces customers that you are hiding, located in an un-trustable country, or don’t have a clue. Follow-up for customer satisfaction. Put yourself on the site. People buy from people. Until the company name is a famous brand, you are the brand. They will exit quickly.

Search Engine Optimization 96

Search Engine Optimization Entrepreneur Sites Advertising 96

InfoChachkie

OCTOBER 24, 2011

It may sound counterintuitive, but the greater constraint investors place on their financial resources during a downturn, the better your chances of success, given (of course) that your adVenture is able to either secure funding or generate adequate revenue from customers, as described below in reason #7 – Customer Dollars Taste Great.

Company 257

Company Companies Startup Study 257

Startup Professionals Musings

AUGUST 17, 2012

Here are some tips from a book by Harvey Mackay a while back, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it.

Startup 92

Startup Journal Outsource Tips 92

Startup Professionals Musings

JANUARY 3, 2016

For survival, entrepreneurs need to be all about accomplishing results that matter for themselves, their team, and their customers. We all know people who are extraordinarily busy, but never seem to accomplish anything. That’s productivity. Why is this so hard?

Product 60

Product Entrepreneur Framework Social Media 60

Startup Professionals Musings

JANUARY 6, 2023

For example, a while back a passionate entrepreneur approached me with an innovative solution for reducing world hunger, but hadn’t focused on the fact that hungry people often don’t have any money, and governments are not easy customers. Find market evidence of customers with means who are willing to pay for a solution.

Tips 80

Tips Startup Satisfaction Ideas 80

Startup Professionals Musings

JUNE 5, 2011

Here are some tips from a recent book by Harvey Mackay, titled “ Use Your Head to Get Your Foot in the Door ,” which work even better in a startup than they do in a bigger company: Make yourself indispensible. If you see a customer service problem hurting the company, step up proactively with a proposal to fix it. Think big picture.

Startup 91

Startup Journal Outsource Tips 91

Tech Zulu Event

MAY 10, 2011

He went on to explain a bit about the customer development model from Blanks: State business model assumptions. Iceberg tip, not even scratched. Vision-Driven (You’re definitely going to need a strong vision when those sleepless nights, crying kids, and angry spouse enter the picture). If not validated, re-state assumptions.

Startup 86

Startup Santa Monica Los Angeles Custom Development 86