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Social Media for Service Professionals

SoCal CTO

I did a presentation about the use of Social Media to a great group of people who mostly are different kinds of service professionals (attorneys, accountants, consultants, etc.). I looked at a couple of specific examples, where I ask for help from my followers. Subscribe the the RSS feed for each of these. This is that post.

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Using Social Media To Deal With Customer Trolls

InfoChachkie

In searching for world-class examples of public responses to irate customers'' complaints, I found one that emanated from an unlikely place, Savusavu, Fiji. Pander, Don''t Preach - When addressing complaints via social media, your intended audience is not the person who feels they were wronged. Tige Young''s social media missives.

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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. What are some good examples of similar sites? Examples of other brands/sites that are similar from a brand perspective? See Branchout an Example of Viral Spread Opportunity for Startups.

Develop 396
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32 Questions Developers May Have Forgot to Ask a Startup Founder

SoCal CTO

Please be able to provide me with a few specific examples of different types of customers, what they need, what the system will do for them. What are some good examples of similar sites? Examples of other brands/sites that are similar from a brand perspective? See Branchout an Example of Viral Spread Opportunity for Startups.

Develop 384
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Here are 10 Tips from BuzzFeed to Make Your Content Go Viral

Both Sides of the Table

I recently had the pleasure of spending an hour with Jon Steinberg, president of Buzzfeed , a company who focuses on helping media companies make their content go viral. Create something people can engage with – Examples include videos you can put your image into. That’s why people turn up to Buzzfeed.

Buzzfeed 354
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Entrepreneurs: Are You an Olympic Athlete or a Spectator?

InfoChachkie

This week the SBW2012 Conference in DC offers sessions geared for small businesses including a Social Media forum, Business Matchmaking, and Federal Contracting 101. Every small business owner who succeeds sets an example for those who go after them. The conference ends with the Champion Awards Dinner. It’s also infectious.

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7 Business Mistakes Serial Entrepreneurs Never Make (Twice)

InfoChachkie

Fallacy: The sad reality is that PR Firms value their relationships with media and industry gatekeepers more than their relationship with any single client. As soon as they encounter resistance from a trusted media compatriot, they will invariably relent, in order to protect their long-term relationships. Share and Enjoy.