Using Social Media To Deal With Customer Trolls
InfoChachkie
APRIL 29, 2013
However, rather than ignore discontented customers, Tige does a masterful job of crafting rebuttals that are informative, appropriately deferential and amusing. . Clearly, the relative degree of informality should be consistent with your company''s marketing "voice." Tige Young''s social media missives. Share and Enjoy.
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