Metrics Product Research Satisfaction 
Startup Professionals Musings
OCTOBER 21, 2023
Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Start selling it before you build it. Plan for a real revenue model.
Startup Professionals Musings
OCTOBER 31, 2022
Trying to do everything is a sure way to maximize stress, lower job satisfaction, and minimize productivity. If you are a genius at invention, for example, then that is the role you should seek to keep you motivated and productive. Assess your satisfaction and ability for this type of work.
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Startup Professionals Musings
JANUARY 22, 2021
Too many founders have learned that passion and free beta products do not imply a sustainable business. Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Start selling it before you build it. Plan for a real revenue model.
Startup Professionals Musings
OCTOBER 14, 2022
In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.
Startup Professionals Musings
SEPTEMBER 22, 2023
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”
Startup Professionals Musings
JANUARY 8, 2021
Train them fully, give them authority, make them accountable, and tie their pay to customer satisfaction. It must be understandable, written down, and verifiable, with regular measurements and metrics to make it real, benchmarked against the competition. Know your customers intimately. Make your service deliver process “happy.”
Startup Professionals Musings
JANUARY 15, 2020
In his classic book, “ The Leadership Capital Index ,” Dave Ulrich, a best-selling author, business consultant, and business school professor, provides some real insights and metrics on what makes up the elements of goodwill in the minds of top valuation experts. I have paraphrased his key points here as follows: Leader personal impact.
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