Startup Professionals Musings

DECEMBER 28, 2010

If your startup is great enough to get a term sheet from angel investors or a venture capitalist, the next step for the investor is to complete the dreaded due diligence process. Some startups do nothing to prepare for the due diligence process, assuming the people and business plan documents will speak for themselves.

Technical Review 91

Technical Review Startup Satisfaction Summary 91

Startup Professionals Musings

APRIL 28, 2021

If you are the hot-shot technical innovator that invented your solution, make sure you have an equally adept business and marketing expert to complement your skills. “If Bill Gates was the technical genius, but Steve Ballmer, from Procter & Gamble, ran the business side of the equation.

Technical Review 131

Technical Review Case Study Mentor Software Review 131

Startup Professionals Musings

JUNE 23, 2021

For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Relationships also build loyalty, get referrals, and drive more sales. Provide training, tools, and required decision authority.

Customer 147

Customer Custom Technical Review Metrics 147

socalTECH

DECEMBER 28, 2020

Every year, we feature the year end reflections of founders, CEOs, investors, and others in Southern California's high tech community. It's been a tough year for many due to the pandemic; how have you or your company adapted to the business environment? ,p> What are you most looking forward to in the technology/startup world in 2021?

Technical Review 140

Technical Review Software Review Organic Search Startup 140

Startup Professionals Musings

JANUARY 30, 2022

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Startup 150

Startup Technical Review Customer Custom 150

Startup Professionals Musings

OCTOBER 16, 2022

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. In fact, they are well-qualified overall, having worked with high technology and computers for at least 20 years, are highly educated, and highly motivated.

Technical Review 147

Technical Review Software Review Entrepreneur Report 147

Startup Professionals Musings

DECEMBER 5, 2020

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Constant search for ways to increase sales and profitability. More sales are the only way to reach real business success. Think like your ideal customer seeking value.

Entrepreneur 117

Entrepreneur Sales Customer Custom 117

InfoChachkie

MARCH 23, 2015

The concept was first introduced by Fred Reichheld in a 2003 Harvard Business Review article entitled "One Number You Need to Grow.". Such scores attempt to quantify a company’s overall customer satisfaction by asking customers, "How likely is it that you would recommend our company to a friend or colleague?" Wrong Question.

.Net 100

.Net Startup Satisfaction Technical Review 100

Startup Professionals Musings

JANUARY 18, 2020

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. In fact, they are well-qualified overall, having worked with high technology and computers for at least 20 years, are highly educated, and highly motivated.

Startup 124

Startup Technical Review Software Review Entrepreneur 124

Startup Professionals Musings

APRIL 1, 2020

Tech-focused service that solves complex problems. The customer experience is a function of satisfaction with both the service, support, and usability of complex products. You can find specialists in almost every industry, and their success is gated to customer experience and reviews. Purpose-driven rather than profit-driven.

Customer 123

Customer Custom Technical Review Examples 123

Startup Professionals Musings

APRIL 27, 2019

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Technical Review 102

Technical Review Customer Custom Satisfaction 102

Startup Professionals Musings

JANUARY 2, 2019

Here I often find that you need to seek and work with a co-founder who can complement your technical skills with financial and marketing to start the business. You probably delegated a few things to keep these people earning their paychecks, but you are still reviewing and approving everything that comes in and out of your company.

Company 99

Company Companies Technical Review Startup 99

Startup Professionals Musings

JULY 13, 2018

I recently was an advisor to a very strong technical executive who insisted on “being involved” in literally every decision in his startup. He ignored my advice and ultimately lost several key executives, and then his own health, due to stress and workload. Diligently provide follow-up and support on assistance requests.

Technical Review 51

Technical Review Startup Training Netflix 51

Xconomy

OCTOBER 10, 2016

By popular acclaim, San Diego-based Echo Laboratories founder Eugene Cho claimed top honors, and a $15,000 check, for his two-minute presentation last week in the 10th annual “Quick Pitch” competition, hosted by San Diego’s Tech Coast Angels. Cho, a former sales manager for Nikon Instruments and Vala Sciences, founded Echo Labs in 2014.

Tech Coast Angels 40

Tech Coast Angels Technical Review San Diego Software Review 40

Startup Professionals Musings

DECEMBER 27, 2019

My simple answer is that they keep their focus on customers, rather than technology. They present a convincing story that every entrepreneur has the same potential, but most get sidetracked and bogged down by their technology, competitors, and internal organization. Your future satisfaction and success likely depends on your answer.

Marketing 123

Marketing Technical Review Customer Custom 123

Startup Professionals Musings

APRIL 23, 2017

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Customer 76

Customer Custom Entrepreneur Technical Review 76

Both Sides of the Table

NOVEMBER 1, 2009

Our sales guys were on the front line and heard what they needed to win deals. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.) But he didn’t grow up with technology. The Outside In organization had a one-way flow. But they went one step further.

Organization 280

Organization Customer Custom Tips 280

Both Sides of the Table

MAY 19, 2013

I have never felt prouder of the team & product at awe.sm ( please visit to check out our latest & be ready for our next big product announcement due out in next month or so) and yet we just brought in a new CEO to the company, Fred McIntyre. ” We had inbound M&A requests from some of the biggest names in tech.

Startup 303

Startup Technical Review Product Blogging 303

SoCal CTO

OCTOBER 11, 2010

This month’s big question is Examples of Big Impact from Technology and I’ve taken it as an opportunity to go back and look at the elements of different projects that I’ve worked on over the years that have had a big impact. For automotive sales associates, the rewards were prizes, trips, etc.

Satisfaction 167

Satisfaction Examples Course Technical Review 167

Startup Professionals Musings

NOVEMBER 1, 2014

They couldn’t possibly understand the new social media culture, new technologies, or have the determination to beat their younger counterparts in the market. In fact, they are well-qualified overall, having worked with high technology and computers for at least 20 years, are highly educated, and highly motivated.

Entrepreneur 106

Entrepreneur Technical Review Software Review Report 106

Startup Professionals Musings

DECEMBER 18, 2013

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Marketing 101

Marketing Entrepreneur Technical Review Customer 101

Startup Professionals Musings

MARCH 14, 2016

No matter what people may proclaim, everyone in business is looking to achieve the highest possible level of satisfaction and financial success in their career. Constant search for ways to increase sales and profitability. More sales are the only way to reach real business success. Think like your ideal customer seeking value.

Entrepreneur 55

Entrepreneur Sales Customer Custom 55

Startup Professionals Musings

NOVEMBER 10, 2012

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Startup 101

Startup Technical Review Customer Custom 101

Startup Professionals Musings

SEPTEMBER 13, 2011

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Marketing 95

Marketing Entrepreneur Technical Review Customer 95

InfoChachkie

JANUARY 9, 2012

Even if you fail to achieve your financial goals, at least you will have the satisfaction of doing something you enjoy and you will never have to ask yourself, " What If? " " Understand your brand's promise and work diligently to deliver on it with every new sale. The downside of this approach is minimal.

Tips 277

Tips Startup Entrepreneur Entertainment 277

Startup Professionals Musings

AUGUST 27, 2010

In fact, it’s all about the “focus” required to get early stage technology products across the deadly chasm from early adopters to mainstream customers. There are other chasms out there just as deadly as the technology one, such as the ones below: Market requirements chasm. Marketing and sales chasm.

Startup 90

Startup Technical Review Customer Custom 90

Eric Greenspan

FEBRUARY 2, 2010

Even better, we resolved all of them to full satisfaction and refunded all monies requested. Anyhow, I replied and asked who pays who here and found that First Data pays Chad a commission for his sales. link] we have been unable to resolve this issue due to technical issues on your site and yet this remains on our profile.

Santa Barbara 265

Santa Barbara Technical Advisors Email Technical Review 265

Startup Professionals Musings

JANUARY 6, 2021

New entrepreneurs, especially technical ones, are excited by early adopters, and tend to focus on their feedback, which will always suggest more product features and options. Your focus for momentum could be sales, profitability, or number of customers, but trying to keep all possible parameters growing is simply not practical.

Technical Review 160

Technical Review Technical Advisors Startup Mentor 160

Startup Professionals Musings

JANUARY 6, 2023

Over time, I have collected a list of new business attributes that go beyond the initial idea or solution, which often are more critical to long-term success and satisfaction. Be customer focused, not technology focused. Solutions and inventions alone do not make a business. You are just as important as your innovative idea.

Tips 80

Tips Startup Satisfaction Ideas 80

Startup Professionals Musings

DECEMBER 14, 2015

Gerber memorialized this concept many years ago in his classic book E-Myth , which postulates that most startups are initiated by entrepreneurs with technical skills, rather than business skills, resulting in a high failure rate. In fact, both customers and investors often avoid the perceived high risk of innovative technology pitches.

Technical Review 60

Technical Review Startup Social Media Competition 60