Satisfaction Study Technical Review 
Startup Professionals Musings
MAY 25, 2022
In every case, a partner can be an asset, bringing new skills and perspectives to the business; or a burden, making every decision more difficult, and taxing your lifestyle satisfaction. You need to do the due diligence to make that decision before you sign away your equity. Always make sure you can enjoy some fun together.
Startup Professionals Musings
OCTOBER 27, 2021
Recent studies indicate that less than ten percent of business leaders show this balance today. Too many entrepreneurs I know start by highlighting their new technology , and assume that it will sell itself. Learn to take action quickly on feedback, diligently solve problems, and build momentum toward your objective.
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Startup Professionals Musings
JUNE 23, 2021
For example, I commonly see metrics to keep track of revenue per employee, overtime, and absenteeism, but I don’t often see measures of overall customer satisfaction with individual employees. Studies show that peer recognition programs are often more effective than bonuses or cash rewards.
Startup Professionals Musings
APRIL 28, 2021
Thus I was pleased to see my own insights covered in a new book, “ Why Startups Fail ,” by Tom Eisenmann, a Harvard Business School professor, who has mentored many more entrepreneurs, and authored more than a hundred HBS case studies from real-world startups. Gather your resources before scaling the business.
SoCal Tech Calendar
JULY 15, 2009
Companies that have social media strategies are finding them to be a valuable tool for driving customer engagement and building brand loyalty; one that translates into real revenue and increased customer satisfaction.
Startup Professionals Musings
FEBRUARY 24, 2020
While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. with experience.
Startup Professionals Musings
MARCH 19, 2022
In my experience, the good news is that everyone is becoming more and more comfortable with relationships via the new media and technology. Maximize online referrals and positive service reviews. I still find too many service organizations that ignore or discount online reviews and satisfaction surveys.
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