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Startups Should Focus On Their Net Profit Score Not Potential Promoters

InfoChachkie

A version of this article previously appeared in the Wall Street Journal. As crazy as this scenario sounds, it is very similar to the “scoring process” companies engage in when they track Net Promoter Scores. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Wayne Gretzky.

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Entrepreneurs Love Celebrity Investors While VCs (Usually) Hate Them

InfoChachkie

A version of this article previously appeared in The Wall Street Journal. If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! If you haven''t already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! What’s the cause of this incongruence?

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What is the Right Burn Rate at a Startup Company?

Both Sides of the Table

Gross Burn vs. Net Burn. Burn rate in case you don’t know is the amount of money a company is either spending (gross) or losing (net) per month. (it Net burn is the amount of money you are losing per month. I often see companies burning $100,000 per month (net) looking to raise $6-8 million.

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The 5 Criteria That Matter When Evaluating A College Entreprenurial Program

InfoChachkie

A version of this article previously appeared in Forbes. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Note: due to the founders’ relative lack of experience, most student enterprises do not qualify for venture capital. Are funds available to invest in student businesses?

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Inventor Or Innovator – Which Are You?

InfoChachkie

This article originally appeared on Forbes HERE. Philo Farnsworth created a technology which underlies one of the 20 th Century’s most ubiquitous products, yet he died a man of modest means and is relatively unknown today. If you haven’t already subscribed yet, subscribe now for free weekly Infochachkie articles!

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VC Confessions: We Passed On Twilio’s Seed Round

InfoChachkie

A version of this article previously appeared on Forbes. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles! Despite our business model reservations, we were sufficiently intrigued by Jeff and the opportunity to seek technical and market feedback from a VoIP expert. com> 4/25/08.

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6 Keys to Marketing Customer Experience vs Products

Startup Professionals Musings

A classic article in the Harvard Business Review “ The Truth About Customer Experience ” defines it as your customer’s end-to-end journey with you, not just the key touchpoints or critical moments when customers interact with your organization. One metric now commonly used is called the Net Promoter® Score (NPS). Detractors.

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